deip

Hi,

Please try this solution.
https://www.ads-software.com/support/topic/did-you-update-to-wordpress-5-5/

If it is still not resolved. If it is still not working, we may need the check it in your admin panel. There might be some other plugins that are causing jQuery issues.

Best Regards,
Deip

Hi @davo99,

Glad to know, it was helpful to you.

Have a good day ??
Deip

P.S. If you find our support helpful and when you have free time, feel free to leave a review about our plugin https://www.ads-software.com/support/plugin/3d-flipbook-dflip-lite/reviews/
It would mean a lot to us ??

Hi,

Staging/Development usage is applicable as described at:
https://freemius.com/help/documentation/selling-with-freemius/license-utilization/

Or you can deactivate the license in the old test site and enable the license on the live site.

Best Regards,
Deip

Hi,

Glad it’s resolved.

You can try this:
https://dearflip.com/docs/dearflip-wordpress/issues-and-faqs/#how-to-change-thumb-size-for-lightbox-popups

Best Regards,
Deip

Hi,

We think that is a theme issue. It’s displaying everything!

Try changing to a different theme that doesn’t display stuff that are not set to display.

Best Regards,
Deip

Hi,

We highly discourage using multiple embedded flipbooks on a page. They eat bandwidth unnecessarily.
For multiple flipbooks use lightbox(popup) solutions
https://dearflip.com/flipbook-examples/

If this is not the case let us know. So far we can only predict the situation without looking at the page.

Best Regards,
Deip

Hi,

Something like this is possible:

https://dearflip.com/flipbook-examples/#flipbook-brand-manual-template/11/

You can generate such links using the share button. Just flip to the required page and click on the share button on the toolbar.

Best Regards,
Deip

Hi,

No, it won’t delete any books.

Thanks for the reminder and concern. We will add this short note to that “deactivate” paragraph.

Best Regards,
Deip

Hi,

gZip settings are actually done in .htaccess file from the server configuration.

Please check the settings in your hosting settings.

Hi,

We apologize, our plugin doesn’t have a search feature.

Sincerely,
Deip

Hi,

The flipbook is not available on the page anymore.

Also, try upgrading the plugin to the latest version.

Best Regards,
Deip

Hi,

That is due to CSS from your theme or other plugin:

body #page a {
    color: #fff;
}

Try adding custom CSS at addition CSS section(under theme customizer)

a.df-ui-btn {
    color: #888 !important;
}

Hi,

The page is loading, Page 7(second last page) is blank in PDF itself. Which browser and OS did you test on?

Best Regards,
Deip

Hi,

Yes, you can change the email. Please contact us from
https://dearhive.com/contact-us/ using your current email-id

and also please provide the new email-id that you want to change to.

Best Regards,
Deip

• This reply was modified 3 years, 8 months ago by deip.

Hi,

That is custom HTML and yes, it is a premium feature. It is described below in the Custom Popup paragraph (just above the reviews section).

You can have multiple such images to trigger a flipbook. That page itself has multiple examples. all opening a flipbook.

Best Regards,
Deip

• This reply was modified 3 years, 8 months ago by deip.