delaroute

Thanks Outis for sharing your point of view.
The developer is asking for a WP admin account. I understand what you mean but my problem is that I’m not a developer and that I don’t have enough knowledge to shield information that might be abused by developers with wrong intentions.
I might even not be aware that something fishy was going on because I’m only an amateur.
It is also my opinion that if a developer wants to debug his plugin and needs help from the “host” he should not charge anything for that.
If however the problem with the plugin is caused by wrong doing of the host that is something else.
In my case, since nothing has changed to the server, or to WP, no updates at all except updating the plugin, I think it is safe to say : it worked before the update, it should work after the update. If the plugin doesn’t work anymore, I would like the old version back that did work, instead of having “to trust a stranger to my house” to help him fix his plugin and even having to pay for it.
To end positive : I have found another solution, so I don’t need the plugin anymore.

Hi Jan,

Thanks for your reply and confirming my suspicion. I’m not going to give them access, even if it means I won’t be able to use the plugin anymore. I bought a one year licence and I have used the plugin for 10 months now, so no real harm done.
They also proposed to take over my screen with remote access but they would charge me for that.
Problem is that I have not found an alternative yet, hope I’ll find another plugin that does the trick.
Thanks for your help !

Ok I have posted my requested there.

OMG you are a life saver, that did the trick.
Thank you so very much !!!