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  • Thread Starter delh

    (@delh)

    Thanks for your response, Cate. We’ve already gone through that process. We think it might be a problem with our hosting company, Linode. The developers have never used Linode and may have missed something in the process. Prior to the new site, all emails worked properly on the old site.

    I will forward your response to the hosting company and the developer. We CAN send emails to the proper email. We just can’t do it through the contact form.

    Thread Starter delh

    (@delh)

    I went and changed my theme to another one. That didn’t help. But, I did deactivate all of the plugins. That didn’t work. Then, I figured that if I just wait it out, something would catch up and stuff would start working again. So, that’s what I did and everything is fine now. A little prayer always helps.

    Thread Starter delh

    (@delh)

    Thanks, Colin. So, I should choose (let’s say TwentyFifteen) theme, activate it, then go check to see if I can edit? If that works, I know it’s a theme problem? I do know that Nirvana had an update this week so it’s possible the other plugins haven’t caught up?

    Thread Starter delh

    (@delh)

    Colin, so you’re saying that if I switch back to TwentyFifteen (or one of the others), my site should never have issues? I’m not impressed with the look of these themes, which is why I chose another.

    Once all of the plugins eventually update, will my site go back to normal? Everything is working with the exception of the ability to edit and see the pages when I’m in the edit mode.

    Thread Starter delh

    (@delh)

    Kjodle, I can see my site just fine. When I open a page to edit, no words are showing and there’s no way to go in an edit. This happened once before and I was able to fix it by disabling a plugin that was no longer being updated. However, all of the plugins that I now have are needed to make my site run. So, if any of them are no longer working, I need a good substitute. That’s why I listed which plugins I’m using above so people can look at them and give advice on what I might be able to use in their place.

    Thread Starter delh

    (@delh)

    Thank you, benmir. If I leave everything alone and wait for the plugins to finally update, will the issue eventually go away? I don’t remember seeing any child themes for Nirvana but I’ll go look again. It was suggested that I go and use the default settings for Nirvana, which I haven’t done yet.

    My biggest question is… how do I keep this from happening every time WordPress decides to update? I really don’t have hours to spend fixing this every time.

    Thread Starter delh

    (@delh)

    I’ve gone back once again, deactivated ALL the plugins. With them all deactivated, the problem is still not fixed. There are only two other options: There’s something wrong with Nirvana or the new version of WordPress isn’t compatible with something else. My other WordPress sites are all working fine.

    Thread Starter delh

    (@delh)

    Hi Colin,

    Which default theme? Nirvana? I’ve done nothing to change it other than add a banner. Would I be better off purchasing a theme and then maybe this won’t happen again? I can’t spend hours on end trying to fix plugin and theme issues every time WordPress is updated. So, there has to be a way around it since this is the second time I’ve had to do this. However, this time, the typical fixes aren’t working.

    Also, my site depends on most of these plugins to work properly. So, that’s why I was asking if people knew if there were problems with any of them. If there are better ones out there, I’d like to know about them.

    Thread Starter delh

    (@delh)

    After talking with my hosting company, I tried deactivating all of the plugins and then one by one, reactivating them. It appears as though that has fixed the problem for now…

    Thread Starter delh

    (@delh)

    As an addendum… everything is showing as a blank in the edit mode for every page. Zero word count, nothing in SEO… totally blank. It must be somewhere because the site is working. It started doing this today and when I updated to WordPress 4.2.2, it seemed to work again. However, everything is back to being blank.

Viewing 10 replies - 1 through 10 (of 10 total)