Delyan Delov

Hello @primewebsa,

Currently, there is no content on the provided URL:

curl -I  https://settings.luckyorange.com/
HTTP/2 204
date: Thu, 17 Feb 2022 20:09:43 GMT
via: 1.1 google

Have you tried disabling some of the SG Optimizer options or the problem persists even if all options are disabled?

If the issue is caused by some of the optimizations, we have implemented exclude functionality for almost all of them, so you can try excluding the problematic script.

If none of the above is working, you can contact Lucky Orange’ support so they can provide more information on why our plugin is preventing their services from working.

Hello @talkiewalkie,

You can exclude the JS script from deferring from the
Frontend section -> JAVASCRIPT tab -> Exclude from Deferral of Render-blocking JS

If the script is not listed there, you can exclude the script manually by using the filter we’ve designed for that purpose:

add_filter( 'sgo_js_async_exclude', 'js_async_exclude' );
function js_async_exclude( $exclude_list ) {
    $exclude_list[] = 'script-handle';
    $exclude_list[] = 'script-handle-2';

    return $exclude_list;
}

If you are not sure how to use the above filter or how to find the script handle, you can always contact our technical support at SiteGround by creating a ticket and we will be glad to assist you.

Best Regards,
Delyan Delov

Hello @simonisnorbert,

I have carefully investigated the reported issue and it is caused by the Lock and Protect System Folders option. It actually creates restrictive rules that are added to the .htaccess file under the wp-content folder to prevent malicious scripts to be executed. These rules are preventing the upload script to be executed properly.

In order to resolve the issue, you should keep the option disabled when using the Ultimate Affiliate Pro plugin.

Best Regards,
Delyan Delov

I will pass your suggestion to our developers so they can consider such functionality for future releases.

Best Regards,
Delyan Delov

Hello @confusedneedhelp,

Indeed, the SG Optimizer cache should be cleared on every comment status change. This is the hook we are using in this particular case – “wp_set_comment_status”. You should check if the wpdiscuz plugin is using the same function otherwise, the SGO cache will not be cleared automatically.

Best Regards,
Delyan Delov

For your convenience, I have just opened a new ticket on your behalf – 4183727.
Please provide us with the requested information in that ticket so we can check the issue in detail.

Hi @jwink123,

I would recommend you open a support ticket and provide us with detailed steps on how we can recreate the issue on our end so we can further investigate it.

Regards,
Delyan Delov

Please excuse me for the confusion, @generosus!

Actually, the CloudFlare cache should be purged by the Purge SG Cache button if the Cloudflare Full Page Caching functionality is enabled. This was implemented in the latest 7.0.2 release of the plugin.

Hello @generosus,

I do not believe our developers will implement such functionality for the “Purge SG Cache” button because the CloudFlare cache is a separate service.

As for the documentation, we are aware that the documentation is a bit outdated or missing for some functionalities. We have just released the new “global” version of the SG Optimizer plugin so we will need some time to catch up with the documentation for it.

The changelog on other hand is just a guide for the changes made in the last release and this is the convention our developers have chosen.

Best Regards,
Delyan Delov

• This reply was modified 2 years, 9 months ago by Delyan Delov.

Hello @telefunki,

By adding the provided filter to your theme’s functions.php file, you will set the lifetime of the activity log, which is actually the deletion period.

In your particular case, the activity log will be deleted every 4 days.

Best Regards,
Delyan Delov

I have examined your site and it seems that the file in question is not included properly as its code is not loaded on the site.

Please revise your CSS implementation and make sure the file is correctly included and loaded on the site.

Regards,
Delyan Delov

Hello Mark,

The handle does not always match the file name. We can help you find the proper handle if you provide us with the exact page where the CSS file should be loaded as we need to trigger the CSS code execution.

Regards,
Delyan Delov

You are most welcome!

I am now marking the topic as resolved but you can update it anytime if you need further assistance.

Regards,
Delyan Delov

Nothing particularly, they should check if something is not blocking our plugin’s requests or preventing them from completing successfully.

Regards,
Delyan Delov

Hello @pearsey,

The issues you are experiencing seem to be caused by the host you are using. They most probably block the plugin’s requests somehow because we have not managed to replicate this behavior on our servers.

Please contact their support so they can look into the issue as well.

Best Regards,
Delyan Delov