Delyan Delov

Nothing particularly, they should check if something is not blocking our plugin’s requests or preventing them from completing successfully.

Regards,
Delyan Delov

Hello @pearsey,

The issues you are experiencing seem to be caused by the host you are using. They most probably block the plugin’s requests somehow because we have not managed to replicate this behavior on our servers.

Please contact their support so they can look into the issue as well.

Best Regards,
Delyan Delov

Hello @generosus,

I will discuss your suggestion with our plugin developers and will get back to you with more details.

Best Regards,
Delyan Delov

Hello @williamw80,

We will be glad to assist you with the migration of your site.

In order for the migration token o be generated, the destination folder should be empty. So please make sure you have deleted your old site or use a new folder for the migration instead.

If the issue still persists, please provide us with the domain you want to migrate your site to, so we can investigate the case further.

Best Regards,
Delyan Delov

Hi @jansportw,

Could you please provide us with more details regarding the issue you are experiencing with our plugin so we can investigate the case further?

Why do you think GoDaddy is blocking the installation? Could you please share with us your domain and the exact error message (if any) you are seeing?

Best Regards,
Delyan Delov

Thank you for your cooperation! I am now marking the topic as Resolved.

Regards,
Delyan Delov

Indeed, the Purge SG Cache button does not clear the CloudFlare cache yet. Could you please try activating the Auto Purge functionality and see if this will help in your case.

If the issue still persists, I would kindly ask you to open a ticket through your SiteGround account and provide us with the required steps to recreate the issue on our end. This way we can perform further investigation of the issue in greater detail.

Regards,
Delyan Delov

Hello @generosus,

Such an issue could appear if you have any additional Page rules at CloudFlare. Could you please provide us with the domain you are experiencing the issue with so we can investigate the case further?
Also, you can easily clear the CloudFlare cache using Purge SG Cache button in your WordPress dashboard.

Regards,
Delyan Delov

In that case, what you can do is deactivate the SG Security plugin through the Network Admin and then activated it directly through the dashboards of the main and the subsite.

Regards,
Delyan Delov

Hello @marias79,

The error basically means that the zqq_2_sgs_log_visitors database table is not yet created for your subsite. I can see that the site is currently under Maintenance mode which is preventing our plugin to detect any visitors and create the missing tables.

I would suggest temporarily disabling the Maintenance mode, then accessing your subsite via a different browser or Incognito tab and enabling the Maintenance mode again. This way the missing tables should be recreated.

If the issue still persists after that, please let us know.

Best Regards,
Delyan Delov

I am afraid that jquery.validationEngine-en is not the handle but the name of the script. I will be happy to provide you with the handle for this specific script if you specify the exact domain you are working with.

Regards,
Delyan Delov

Hello @rifatspir,

If the problematic JS script is not listed in the drop-down menu in the Exclude from Deferral of Render-blocking JS section of the SG Optimizer plugin, you can use the following filter we have designed for that purpose:

add_filter( 'sgo_js_async_exclude', 'js_async_exclude' );
function js_async_exclude( $exclude_list ) {
    $exclude_list[] = 'script-handle';
    $exclude_list[] = 'script-handle-2';

    return $exclude_list;
}

where the script-handle should be replaced with the JS script handle. The filter can be added to the functions.php file of your active theme.

Regards,
Delyan Delov

Yes, SG Optimizer provides Exclude functionality for many of its features. You can find how to exclude specific URLs or Post Types from the caching from our tutorial:
https://www.siteground.com/tutorials/wordpress/sg-optimizer/supercacher/

I advise you to check the entire tutorial where the exclude functionality for the other features is explained as well.

Regards,
Delyan Delov

Hello @clickingmedia,

There is no particular reason for SG Optimizer plugin to be incompatible with any GEO targeting plugin.

Still, if you find some incompatibility with other plugins, you can use the exclude functionality of the SG Optimizer explained here or you can report the issue back so we can check it in detail.

Best Regards,
Delyan Delov