demo7up

Created this almost 2 weeks ago and still no response from the dev’s, neither here, via email, or on the github discussions page. I’m starting to feel that paying for this product is such a waste. How can you maintain a production site when you cant even get answers from support after 2 weeks and counting.

• This reply was modified 6 days, 23 hours ago by demo7up.

Bump

I think I’ve seen somewhere they use post ID’s I’m not 100% sure but you can try :

“If you want to target a specific form?you can pass the form or post id as a conditional. The example below targets a form with the ID. Note that this will only work for single GiveWP form pages, not when the form is output via the shortcode.”

Bottom of https://givewp.com/documentation/developers/changing-form-label-text/ shows how to target a specific form.

function give_fields_donation_form_after_personal_info($post) {
    global $post;
    
    if ( $post->ID == '21710' ) {
}
}

Update: if I enable Auto-format server currency amounts -> give_forms&page=give-settings&tab=general&section=currency-settings it only shows $1

After making a 3rd payment the label came back but it says last donated 4 hours ago when it was 4 minutes ago? Recurring payment is stuck on processing but the 3rd payment actually added the 1 dollar properly.

After a second donation is made the Last donated x hours ago disappears. After wiping it twice it still happens as well.

Following your advice I wiped everything out, ran every tool. Made a new donation for $1 and its showing $134 on the dashboard. Doesn’t it seem like its missing the decimal point for the value $1.34. I want to assume the 34 is the fee amount. This is definitely not a cache issue!

You are not understanding my question, let me write this out step by step:

1. A user log’s into my website.
2. When a user is “LOGGED IN” they are now presented with a link in the nav bar to the donor dashboard.
3. When a user lands on the dashboard, because they have not made a donation yet they are presented with a new login popup instead of seeing the dashboard.

Now my question is why? Why does a user need to reauthenticate instead of seeing their dashboard with zero stats? Can this be turned off?

• This reply was modified 3 months ago by demo7up.
• This reply was modified 3 months ago by demo7up.
• This reply was modified 3 months ago by demo7up.

Also please stop marking all of my issues as resolved because it is not the case. Not a single one of your responses have solved any of my issue’s on any ticket.

1. I am based in New York and so are my Clients.
2. My WooCommerce solution is connected to the same account and displays and works with Venmo just fine. On the same domain.
3. This is not an acceptable answer and it seems with the multiple issues I’m experiencing with your product there is no way in hell anyone can run a production site with this level of support. Every single one of my issues you push to blame someone else. My hosting provider, my servers, now paypal. SMH

• This reply was modified 3 months ago by demo7up.

Let me begin here, there is zero caching solutions taking place. I am the developer. How is cache causing incorrect values for 2 test donations that equal $251 and the dashboard shows $25,134? This makes absolutely no sense to me.

This solution below does absolutely nothing.

“Also, let’s recount your stats. When it’s time to refresh the totals for your forms, just head over to the ‘Donations’ section, then click on ‘Tools,’ followed by ‘Data,’ and finally, select ‘Recount Stats.’ Once you’re there, you’ll find a variety of options to recalculate the data on your site. If I were in your position, I’d go ahead and run all of them.”

After refreshing the page the last donated is now the same as the donor registration time amount but as you can see in the recent donations it was about 2 hours ago from this post.

Hello,

Stripe is enabled and active on the Stripe dashboard, Test and Live keys are setup properly and I am also using the latest version which is authenticated properly also as I mentioned My stripe credit card transactions are working just fine just not cashapp which also tells me my keys are configured properly.

I have reached out to stripe and they said it wasn’t on their side because looking at the logs it show the error occurs confirming the incoming payment intent on my side.

• This reply was modified 3 months, 1 week ago by demo7up.

Hello,

sure https://ezraorg.com/donate/support-with-heart-misaskim/

And my account ID is acct_1O0HGJJtCopQFR3W

Thanks In Advance!

I have the a similar issue how can you make these changes if you cant log into the panel