Paulo

Hi @muneer1st. Thanks for writing about this warning message you received. Can you provide more information about your environment?

– WordPress version
– Plugin version
– PHP version
– How did you install the plugin? (direct download of zip file, installation through WordPress admin, GitHub clone, etc.)
– Does your site have any existing posts?
– Screenshots are always helpful (e.g. imgur.com service)

Thanks.

@jporta, if you’d like to contribute a PR for that issue (#514), I’ll be happy to review it and include in the next release!

Hi @jporta, unsure why that would be happening since @veken is correct that this was supposed to be resolved with this commit: https://github.com/Automattic/facebook-instant-articles-wp/commit/0cb2916bd0f57debb841d2bf38d7ca26858caaaa

I’ve opened the following issue to follow the best practice and manually trigger a scrape of the OG tags via the API every time the post is saved:

https://github.com/Automattic/facebook-instant-articles-wp/issues/514

Thanks for the feedback about this new feature, @bozzmedia! I’ll mark this topic as resolved since we’ve taken note of it.

The image above didn’t render. It is available here:

View post on imgur.com

@wk45wk45 thanks for reporting this. I can open this as a feature request on GitHub for investigation and to implement a fix. However, given that it is an edge case, it might not be implemented for some time.

I’ve come up with a work around for you which should work immediately, but you’ll have to be on the Google Chrome browser in order to make use of the Inspector:

1. On the screen where you see 25 of your pages listed, select one of them.
2. Right click on the same radio button you just selected and choose Inspect in the contextual menu
3. This will open up the Web Inspector with the <input> element for the radio button selected
4. Double click on the value attribute to edit the ID of the Page.
5. Paste the value of the Page ID which you want to use*
6. Now you can click the green Select button to proceed

*If you don’t know the Page ID of your Facebook page, you can find it here or through this findmyfbid.com service.
https://findmyfbid.com/

• This reply was modified 8 years, 1 month ago by Paulo.

@artimisk, under the Advanced Settings > Ads > Ad Type section, you can select a different ad type.

Glad to hear it, @buddybits!

Can I ask what resolved it? Was it simply upgrading to v3.2 or did you have to clear out the options?

@nhanhcentral. I agree, it sounds like this error is from the internal Facebook review process. In fact, it appears as if this plugin is working properly since it’s correctly generating the Instant Article markup and sending it to Facebook as expected. Would you agree?

On this note, I’m curious if you had any experience regarding the plugin itself which influenced your rating score because I’d be interested in resolving that for you on this thread. If you’d like to open a discussion in the forum for the Facebook Review process, there might be additional help available from the community. But I don’t want to leave you empty handed, so below is my response to the error message from the one-time Facebook Review:

—

Yes I have observed the image is working properly. Downloading an image is a pretty simple operation and given that there is a valid error message from Facebook’s attempt to download it, it’s likely not a bug, but an actual reason why Facebook can’t download the image.

Can you think of any configuration on your server which might make attempting to download an image generate a 403 (Forbidden) error? Perhaps there are settings which prevents raw downloading of assets? Or maybe prevents the download if the origin of the request is from a different country?

Hi @hubthomas. I’m sorry to hear that. Can you provide some more information which will help us get to the bottom of why this may be happening in your environment?

1. I’m assuming you upgraded to the current latest version: v3.2. Is that correct?
2. Do you recall from which version you upgraded from?
3. What particularly is preventing you from using the plugin anymore (blank screen, error message, etc.)?
4. Did you add or remove any other plugins when you noticed that you couldn’t use our plugin anymore?
5. Can you uninstall the non-working plugin and install a previous version? You can find previous releases here. Once you do this, let me know if the plugin becomes usable again.

Thanks for your feedback.

Hi @buddybits. I’m sorry to hear about the poor experiences you’ve had with our plugin. What is the current version of the plugin you have installed?

The reason I ask is because the behaviour you described appears to be this known problem which unfortunately was an edge case. Fortunately, the latest version of the plugin (v3.2) should fix that problem.

We’ve seen reports that even after upgrading, the problem persists, which we believe to be because the plugin remains “stuck” in that non-working state. If this is the case, could I ask you to try the following:

• Navigate to the “All Settings” page: /wp-admin/options.php of your installation
• Clear out the value of the options named instant-articles-current-state, instant-articles-option-fb-app and instant-articles-fb-page
• Click the “Save Changes” button at the bottom of the page

This will force the plugin to revert to it’s initial state for the Setup Wizard and you can input a new App ID and App Secret.

Thanks again for sharing your experience so far.

@programadorgw, the following update was made in the latest version of the plugin (v3.2). Can you see if this also resolves your issue in a native way?

@aouwal, @apollosk has confirmed that my suggested solution above has worked for him. I’m marking this as “resolved” but let us know if it doesn’t work for you.

Hi @jarledb. If you upgrade to the latest version (v3.2), is this still an issue? I ask because of this change which was just rolled out: #376.

When I test with the following link in a blog post:

https://vimeo.com/181326888

The Source Markup becomes the following:

<p><iframe src="https://player.vimeo.com/video/181326888" width="840" height="473" frameborder="0" title="AudioOpera - Forever" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe></p>

And the Transformed Markup (Instant Articles format) becomes:

<figure class="op-interactive">
  <iframe src="https://player.vimeo.com/video/181326888" class="no-margin" width="840" height="473"></iframe>
</figure>

• This reply was modified 8 years, 1 month ago by Paulo. Reason: code formatting

Hi @szohdi. Thanks for writing about your issue.

Arabic is fully supported so I don’t suspect that this would be a reason for articles not showing up. Can you go into your Facebook Page and see the reasons listed why those certain pages are perhaps failing to show as Instant Articles?

RTL is supported as well, but the plugin doesn’t yet contain a setting to enable it, but it will when issue #317 is implemented. In the mean time, it would have to be done manually (more information in the GitHub issue).

As for the filtering by category, have a look at this additional plugin which was created by the community: https://www.ads-software.com/plugins/instant-articles-filter/