I’m not sure who exactly can provide support. We got the plugin through the theme vendor and not direct from GiveWP, so I’m not sure we have a pro version license. We can only get support from GiveWP if we have an account there, which we don’t. When I attempt to request support on that site, it states:
Free Support
No problem! We answer free support inquiries as quick as possible. Free support is available on www.ads-software.com. Our team responds to all inquiries there within 24-36 hours, Monday through Friday, 5am – 2pm Pacific time.
That’s why I came here. What’s the next step?