denbyang

My root site was working great, but the child sites (both sites and dashboards) were not showing up. They were redirecting to a Verizon search window instead.

This was my solution:

A wildcard subdomain (*.yourdomain.com) will only work when no other subdomains are present.

I didn’t think I had any others set up since it was a fresh install, but Host Gator pre-populates a bunch of subdomains in the Advanced DNS area. These included webmail.yourdomain.com, cpanel.yourdomain.com, etc.

I took a screenshot (just in case it didn’t work) and deleted the 15 or so subdomains from the Advanced DNS area. My child sites appeared immediately, both sites and dashboards.

I am running into the same problem with broken subdomains.

Here’s what I’ve done.

– Converted my single site to multisite
– pasted the new code to .htaccess and config files
– the system defaulted me to subdomain, and that’s my preference
– added a wildcard subdomain in host gator *.mydomain.com

My main site works great.

When I add a new child site, I’m able to get through the setup screen successfully. When I try to access the new subdomain link, I’m redirected to a Verizon search screen. The same redirect occurs when I attempt to access the dashboard for the new child site.

New Child Site Subdomain – https://denbyabstract.titleform.com

I have scoured the message boards without luck. Any ideas?