M.Sc. Denis Golovin

Hi Kevin,

since a few weeks we work full time on the product and can provide way better support than before.

Hi guys! Scheduling of adverts is meant to be used in combination with ‘places’. So you have to set up your places and UAM (Ultimate Ads Manager) will pick your ads automatically based on the scheduling settings.

Thank you for your perspective. As we always strive to improve, I try to extract the constructive feedback from your review and incorporate it in future actions.
Although we are sorry to see you go, I hope that you check out PHMM in the near future, since we are improving the product every day.
We are doing that by speaking with the 1000+ professional photographers who use PHMM currently. By understanding their requirements better we develop more elaborate solutions and help photography businesses to prosper and grow around the world.

Hi! You are right, our support sucked for the last few weeks. And we apologize for the inconvenience. My co-founder, Alex and I worked part time on our business Codeneric and had some difficulties to satisfy the high demand and at the same time master a full-time job. Especially when mistakes happened (and were released) our support inbox was flooded and we were not able to respond properly to everybody. On top of that problems occurred in the support system we used YIKES!
Long story short: Alex and I went full time Codeneric last week and now we can provide the service you guy deserve.

I hope we can (or already could) change your opinion on the support topic ??

Kind Regards,

Denis

Ok, let us know if you still experience any issues. Otherwise please mark this thread as resolved.

Hi, and thanks for reaching out!

Are you sure PHP7 is running on the server? I have seen this issue on a server which ran an old PHP version ( < 5.5). We used the special PHP constant ‘::class’ at line 24.

As described here: https://www.php.net/manual/en/language.oop5.basic.php#language.oop5.basic.class.class
it should work for PHP version 5.5 or later.

Also it is very weird that you cannot deactivate the plugin by renaming the folder and that line 24 appears to be empty, since it is not in our release (https://plugins.trac.www.ads-software.com/browser/ultimate-ads-manager/tags/2.2.4/DBUpdater.php#L24). Please make absolutely sure that you are working on the correct server.

We will implement a graceful failure for unsupported PHP version in the next release.

What do you mean by

It still doesnt show the images in the project like it used to for some reason, but most importantly when you go to the project on the web page the images now load.

, could you please elaborate?

I think a link to a test project would be helpful, if you do not want to post your site’s url here, you can contact us via our website: https://codeneric.com/contact/

Regarding the accent color: we will fix it in the next release.

Click on PHMM/Project/Add new upload two or three dummy images in the gallery and send me the link (Permalink unter the title input) to this project. Make sure that the project’s access setting is “public”, so I actually can access it.

Thanks, could you please create a small test project and send me the link?

Hi,

please provide a list of the installed plugins and the content of the file wp-conent/uploads/photography_management/.htaccess

Regards,

Denis

Hi,

when you create a group and display it on your site the expected behavior is that each advert of the group is displayed with equal probability on each site reload. This means that if you visit your site 100 times, each advert in the group should be displayed roughly 33 times.

However, I noticed that this is not that happens on your site, because the site is cached by cloudflare.

A workaround would be:
configure your CDN caching such that the HTML is always generated by your wordspress and all the heavy network loads (such as images etc.) are still loaded from the CDN. This way you have a dynamic site structure while maintaining fast loading times.

The readme has a list of 15 features, where 2 actually are premium features…we will fix this asap. But, saying that the description does a poor job, because 2 premium features slipped into the description of the free plugin and giving it a one-star rating is…a little bit exaggerated.

We put a lot of thought into deciding which features to include in the free plugin and which in the premium extension. The base plugin should be useful for photographers who just started their business or have a low frequency of shootings. Where the premium extension handles everybody else.

So this is why I am very surprised to read such a review…so just for fun I decided to visit your profile, to get an idea who is actually reviewing our software. Turns out, Nesdam1981, is somebody how won’t pay a dime to use any software: 3 one-star reviews of photography plugins in the last 5 hours which include any kind of premium feature promotion.

Nasdam…software developers have to eat too ??

These are the features included in the free version:

	<li>client management</li>
 	<li>project management</li>
	<li>shortcodes</li>
	<li>password protection</li>
	<li>photo proofing</li>
	<li>client portal</li>
	<li>non-destructive watermarking</li>
 	<li>bulk download</li>
	<li>support</li>
	<li>GDPR compliance </li>
	<li>and more...</li>

Not too bad for a completely free plugin, isn’t it? Thus, I cannot understand this rating.
I also want to point out that we work really hard on the plugin’s quality and especially its security. Something most users do not see and take for granted. Unfortunately, no other comparable plugin we have examined provides any kind of security, somebody who can guess an images name will have access to it. PHMM in contrast enforces real access restrictions.

Regarding the cost of $9.90 per month for the premium version: You do not have to use it, if you cannot afford it or just do not want to pay. But there is a real cost behind software development (and support). Also I do not really get the argument that

see a steady flow of your cash leaving your pocket every year

. In the subscription model we give you the option to bail out any given day. If you notice after 1 month that you do not want to use the plugin anymore, just cancel the subscription. Thus, we offer you the model ‘pay as you go, no commitments’.
Regarding the price: $9.90 * 12 = $119/year which is the current market price for such a high quality software (in face we give you a huge discount for a yearly subscription).

I hope this clears it up a little bit.

Regards,

Denis

For many people the issue was resolved by removing the file .htaccess in the folder wp-content/uploads/uam-redirect/. We will try to make UAM work on as many servers as possible in the next release.

Hi,

thank you for pointing that out! I will fix it in the next release. In the meantime you can either just install the extension or you can adjust the file code/admin/admin.php. At the bottom of the file you will find a call Utils::add_admin_notice(...); you can comment it out and the notice will go away.

Regards,