denisehamlin

@jagesso That’s exactly the same error message I was seeing. Agent Evolution said that contacting my hosting company and having them upgrade the PHP on my website would work. It did. My site was running on PHP 5.3.27 before. It is now running on PHP 5.5 and everything works just fine.

The latest update is that upgrading the PHP worked to resolve my problem with the plugin.

Thank you!

@ktech @jeff-prin ~ It’s disappointing to see that the plugin developer hasn’t answered your questions yet. I don’t know if the problem is resolved for me either as my website is currently in the process of being updated, (by a change to newer servers). I am starting to wonder if php is the problem though, since I do also have the Curb Appeal theme installed.

Thanks, I checked the C-Panel and my site is running on PHP 5.3.27. I’ve started a support ticket to my hosting company asking about upgrading it. We’ll see what happens.

I’m having the same problems. The testimonial widget looks fine on pages I don’t have social sharing buttons, but as soon as there are share buttons on the page, they also insert themselves into the testimonial widget. I even tried changing out to a different sharing plugin, but that inserted itself too. I’m at a loss right now what to do about it and would appreciate input. Thanks. I’m including a link to my website so you can see what I mean.

https://cardinalrealtyiowacity.com/about/

Thanks for responding Frederick. I posted the same question in the Genesis forums and they asked me about auto mode too. It was in auto mode, I’ve now switched it to manual and that did the trick. I didn’t need to change anything either. I just switched it to manual and it worked right off the bat.

Okay, done. We can mark this one as resolved Tobias!

Thank You

Denise

I don’t think this is going to work Tobias. I followed your instructions, but WP won’t activate the plugin and I get a fatal error message. I noticed you were missing a closing ?> php tag. First I tried it as you have it, then I added the closing php tag. I’m still getting the same error message. Don’t worry about it. I figure we give up on this. I have plenty of other home searches on the site. I will deactivate that search for the time being and see if I can figure out with thesis how to add a custom filter. It must be possible.

Fatal error: Cannot redeclare wp_table_reloaded_add_empty_line_after_css() (previously declared in /home/denise/public_html/wp-content/themes/thesis_182/custom/custom_functions.php:124) in /home/denise/public_html/wp-content/plugins/table-reloader-fix/tablefix.php on line 10

Okay Tobias, now we know it doesn’t work out of the box with the thesis theme. It’s currently in my custom functions.php folder and nothing has changed. (My site isn’t broken either, which I guess is a plus).

Sorry this is turning out to be so much work for you.

Denise

I asked in the Thesis forum and was told the code should work “as is.” It doesn’t. I tried that, (before I turned to the forum), and the style and head tags are still on the same line. Do you have any other ideas for me?

Thank you Tobias. IDX is a commercial plugin and you need to have an account with IDX Broker for it to work properly. Other than that it’s in the WP database freely available: https://www.ads-software.com/extend/plugins/idx-broker-wordpress-plugin/

I haven’t tried your fix yet. I’m running the Thesis theme and need to add this as a hook in my custom_functions.php file. I’m new to Thesis and still figuring out the hook thing so it will probably take me a while to do that. I’ll let you know if it’s successful after it’s done.

Thank you for the prompt response. I really appreciate it.

Well, there’s nothing in htaaccess so you don’t need to do anything there then. Not sure what the problem is. The way I resolved my issues was by deleting everything relating to wp cache on the server. There were a couple of files in the content folder. I deleted those. I also deleted the plug-in on the server. (Not in the WordPress Admin Panel).

The last thing I did was remove the WP_CACHE define from wp-config.php. It looks like this –

define( ‘WP_CACHE’, true );

It should be in your root directory where your wp files are.

@jtkay ~ Who are you hosting with? If you have a cPanel you’ll do fine with Donncha’s instructions, if you’re with Godaddy probably not so much. They have a complicated interface, not easy for non-techies. (I’m a lot savvier since going through this). I called Godaddy and they helped me out.

@donncha Good to know you’re looking for a way to make it possible to uninstall Super Cache through the plugins page. It was quite the learning curve for me to figure it out. It could save other users a number of headaches.

BTW, of course I went back to your plugin after W3TC failed miserably on my website. It seems having more that one plugin that addresses the speed of a website is better than the all-in-one solution W3TC offers – at least on my site.