derbycat

At this point I have tried a different role management plug-in that is working, so I am deactivating members for good unless you have an idea.

Thanks for your help though.

I can’t check on that because the members plugin isn’t working to show me that. I think I am both admin and member.

While on my main admin account (where users are totally gone no matter if I deactivate members or not), I deactivated every plugin except members and still no users appear.

Do I need to try this on another admin account as well? I have a catch 22 with that – when the members plug-in is on, I can’t see the users. When it’s off, I can see the users but not the roles display at the bottom.

Also, I am using Elementor Pro. But that’s been true since the beginning of this site a year ago. I did disable all of the Elementor plugins which of course messed up the site, but still no users.

Hi, since I am the only one who does any admin or WP work on the site, I can say that no one has changed anything from when it was working to now, other than updates to WP or plugins. When the members plugin is turned off, I can see the users. When it is on, I can’t. When I can see users and edit them, I can no longer select roles (because members plugin is deactivated).

To further complicate things, this only happens with secondary admin accounts. The primary admin account no longer shows users no matter what. Originally I had the opposite problem, which was that the original admin account could see users but anyone I had assigned as admins could not. This wasn’t a big enough problem for me to worry about, but the current problem is.

Any suggestions would be appreciated.

That change to the plugin code worked perfectly, thanks so much! Since I am hosted by Elementor cloud, I had to install filester to make the change.

Thanks so much!