designrox

These are the links to the images:
[url=https://postimage.org/image/ravqt3rsp/][img]https://s12.postimage.org/ravqt3rsp/correct_but_not_shifted.png[/img][/url]

[url=https://postimage.org/image/q9vi3zat5/][img]https://s12.postimage.org/q9vi3zat5/incorrect_but_shifted.png[/img][/url]

They are named correctly. So one is in correct order but the images aren’t shifted up and the other one is in incorrect order but they shift up.

Sure. I was trying to but didn’t see an upload link for pics? Where do I post them?

@biswajeet I just checked my general settings in wordpress and my ip is already listed in place of the domain name. Is that what you were saying to configure?

No problem. I thought when you purchased a theme that it came exactly as it appeared in the demo but have found that doesn’t apply to all of the themes. It happens. Hope you figured it out.

@sooooophi I tried what you mentioned but that didn’t work for me. My forms still don’t deliver to my email. ??

@biswajeet I have to use the ip for now because we have a splash page on the actual domain name so the only way to access the wp side is by using the ip address. Does this have anything to do with the issue? My problem is that I need to integrate mail chimp in with my form and I haven’t found another form that does it yet. I have to keep looking. I need to fix this asap.

@weschilders I hear you. This is so frustrating.

I see this as your answer on the faq:

Showing the green border message means that the PHP function for sending the mail has certainly completed successfully. So if you can’t receive the mail, it’s highly possible that the mail has been kidnapped or killed after that.

If you can check the log of your mail server, it could give you some clues. Spam filter often causes this kind of problem.

Where do I check this log of my mail server? I have already checked my spam and nothing is there so it is not that. Please help.

I tried all of these things and my form still does not work. Someone please help.

Did you try generating the acceptance code? That’s what I did and my acceptance checkbox works. This is what generated for me:
[acceptance acceptance-898 default:on]

I am having the same issue. I hope one of us gets an answer soon.

Exactly. It says it is going through but it does not. I don’t receive anything either. I have my email address in the “TO” section in the Mail section. Is there another place I have to place my email address to get it to send to me? And shouldn’t it be sending to the person as well? Please help.

Hi, I am having the same issue. Did you ever figure this out?

I have, they said it is too custom for support. I’d have to pay their customizing people to get it done. I wouldn’t mind paying but I want to know how to do it myself.

Have you tried reading the documentation in the folder? Not the folder that you were told to upload. It should be in another folder in that file you unzipped. Sometimes when you purchase themes they don’t “set it up” like the demo. But they include instructions so you can do it and then you can swap out images/text after you have set it up to look like the demo.Check all of the folders for any kind of documentation/info text file. If it’s not in there then definitely contact themeforest. You have to contact the author directly for help. So hopefully they get back to you. That’s the only thing I don’t like too much about themeforest. It took one guy a couple of weeks to get back to me. Good luck!