devbd

Hi Tom, Thank you ??

Thank you for your response. The warning is triggered by your plugin, please, see:

PHP Warning:  Illegal string offset “120-x-180” in […]/plugins/variation-swatches-woo/admin/templates.php on line 365, referer: […]/wp-admin/post.php?action=edit&post=[…]

Hi, PHP version we use is 7.4.33. WooCommerce version is 7.9.0.

Hi Bartek,

Thank you for your advice. We’re currently on 2.37.10 version of the plugin but we’completed updates recently, so maybe the issue will be resolved. I posted the support ticket with a short delay, so I’m not 100% sure if the site was on .09 or .10 when error happened. In this case, we’ll monitor the site and re-open the ticket if needed.

Thank you,

Hi Grzegorz,

Thank you for your advice. The problem is that we are unaware of what action triggers the error (we couldn’t recreate the error ourselves). Therefore, we can’t prepare any reliable test to see if deactivating a particular plugin solves the issue. We only see in our logs that error is getting logged from time to time.

For this reason, we can’t deactivate other plugins, as we would need to keep them deactivated for a quite a long time which in most cases would have an impact on the functionality of the website.

The only plugin we could deactivate at this stage is the one responsible for caching. I’ll deactivate this one, wait a few days and update you if it was responsible.

Regards,
Karolina