Michelle D.

Hi @power2009,

I’m sorry for any confusion! This issue is still a work in progress.

I apologize for the wait, but as soon as I have another update I’ll reach out again.

Thank you.

Hi @dylanjameswagner,

Thanks for reaching out. I’m so sorry for the trouble here.

I’ve reached out to our developer team about this and they’re investigating the issue. We appreciate you for bringing this to our attention.

In the meantime, please let us know if you have any further questions.

Thanks!

Hi @mirraa,

Thank you for sharing your feedback and review!

It means a lot to know that UserFeedback is working well. We hope to keep delivering a 5-star experience for you.

Thank you ??

Hi @varmark2000,

We appreciate your shout-out to UserFeedback ?? We hope you have a consistent 5-star experience.

Thank you!

Hi @caitriona1,

We appreciate your feedback! Our team is happy to know you’re better understanding your customers and improving your site while using UserFeedback. We hope you continue to enjoy using the plugin.

Thank you ??

Hi @svraman1957,

Our team is excited to know UserFeedback is a great plugin. We appreciate you for sharing your feedback and review.

Thanks!

Hi @victoriousconcept,

Thanks for sharing your review! Our team is happy to hear that MonsterInsights is a nice plugin so far.

We also appreciate your suggested improvement. Would you be able to share more details on what could be more flexible?

Thanks so much!

Hi @webofpress,

Thanks for taking the time to share your thoughts with us.

I’m sorry about our free version seeming not useful or feeling too limited, we try to provide as much value as possible to our users by communicating the Pro version features because a lot of users aren’t aware of them and can benefit greatly.

With MonsterInsights Lite, you’re able to track and view critical site statistics (such as page views in the last 30 days, top posts and pages, etc) and automatically track the following custom events:

• Download link tracking
• Affiliate link tracking
• Outbound link tracking
• Telephone link tracking
• Email link tracking
• Custom link click events

To learn a bit more about our features, please click here.

We also include two summary reports: stats at a glance, and a monthly email report. This is alongside other useful tools like a headline analyzer, a UTM URL builder, a widget for displaying the most popular posts, to help increase site engagement. When making any changes to your site, you can also add a site note to help keep track of the impact it has on your analytics.

We really appreciate you for giving us a try and if you have any suggestions for the things you’d like to see in the Lite version, please let me know and I’d be happy to share your feedback with the team.

Thank you!

Hi @brian0818,

Thank you for sharing your feedback with us. I’m sorry about the frustration here caused by the email summaries. It’s not our intent to cause clutter.

Email summaries are sent out to website owners each month to provide a quick overview of their site’s performance, but we understand not everyone may need these emails. This can be disabled at Insights ? Settings ? Advanced ? Email Summaries.?

Here, you’ll find the option to disable the feature: https://a.supportally.com/i/vjFhNl

We really appreciate you for giving us a try. If there’s anything further we can help with, or if you would like to share anything else, please feel welcome to reach out and let us know.

Thank you.

Hi @mirraa,

We appreciate your review! We hope MonsterInsights continues to work well for you.

Thank you.

Hi @epicescapades,

Your feedback makes our day! ?? Our team is thrilled to know MonsterInsights is easy to use and easy to understand. We hope you continue to have a 5 star experience.

Thank you.

Hi @harmonimd,

Thanks a bunch for sharing your thoughts! We hope MonsterInsights keeps providing helpful user insights ??

Thank you.

Hi @wploonen,

Appreciate your feedback and review! ?? We hope you keep enjoying MonsterInsights!

Thank you.

Hi @paulhopmans,

We appreciate your review! We hope MonsterInsights continues to be easy to use and provide helpful insights.

Thank you.

Hi @varmark2000,

Your feedback makes our day! ?? We hope you continue to have a 5 star experience.

Thank you.