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Viewing 13 replies - 136 through 148 (of 148 total)
  • Thread Starter devsaredead

    (@devsaredead)

    …all your assumptions are correct and the staging site was created via cPanel. I have done it several times (also for this website) both cloning and staging, and it always creates a perfect copy. I could try to do it again, but the question remains: how can a site with a problem be cloned into one without that problem? We must solve the problem first, instead of addressing the difference between live and staging sites, also because it came out of the blue with one of the latest updates: extremely slow editing and blank page most of the times.

    Can’t you guys help me in that direction?

    Thread Starter devsaredead

    (@devsaredead)

    hi Igor, the live site has 2 more plugins than the staging site, but unfortunately I cannot install them there because they are premium plugins with a licence for one domain only. I tried to deactivate them from the live site, though, but the result is the same (i.e. products take 2 minutes to open and they fail to open)

    Thread Starter devsaredead

    (@devsaredead)

    hello again, you can view the console here, as I’m trying to edit a product, empty as the product page ??

    I have no idea what is going on ?? For instance, if I duplicate a product I get a blank page, but it actually creates the product in the list in a draft status. I just have no chance to edit it.

    It has nothing to do with the Classic Editor plugin.

    Thread Starter devsaredead

    (@devsaredead)

    hello, I’d appreciate if we could solve this without the need to register to another account, please, I’m sure you can understand

    Thread Starter devsaredead

    (@devsaredead)

    I don’t think clearing the cache at server level helped at all. I still get random product’s white pages. Even creating/duplicating gives me a blank page. Besides, I don’t have the skills to debug via the javascript console ?? I’m stuck

    Thread Starter devsaredead

    (@devsaredead)

    ….take your time and enjoy your NewYear’s eve ??

    I have checked with my host and they say there are no error logs. However, here’s my staging site status:

    WordPress Environment
    
    WordPress address (URL): https://backstage.agendadelvolo.info
    Site address (URL): https://backstage.agendadelvolo.info
    WC Version: 7.2.2
    REST API Version: ?</img> 7.2.2
    WC Blocks Version: ?</img> 8.9.2
    Action Scheduler Version: ?</img> 3.4.0
    Log Directory Writable: ?</img>
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 5 GB
    WP Debug Mode: –
    WP Cron: ?</img>
    Language: it_IT
    External object cache: –
    
    Server Environment
    
    Server Info: Apache
    PHP Version: 7.4.33
    PHP Post Max Size: 8 MB
    PHP Time Limit: 3000
    PHP Max Input Vars: 3000
    cURL Version: 7.86.0
    OpenSSL/1.1.1s
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.37-MariaDB
    Max Upload Size: 2 MB
    Default Timezone is UTC: ?</img>
    fsockopen/cURL: ?</img>
    SoapClient: ?</img>
    DOMDocument: ?</img>
    GZip: ?</img>
    Multibyte String: ?</img>
    Remote Post: ?</img>
    Remote Get: ?</img>
    
    Database
    
    WC Database Version: 7.2.2
    WC Database Prefix: avs_
    Dimensione totale database: 215.73MB
    Dimensione dati database: 160.81MB
    Dimensione indice database: 54.92MB
    avs_woocommerce_sessions: Dati: 0.23MB + indice: 0.02MB + motore MyISAM
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    avs_woocommerce_tax_rates: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
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    avs_wpforo_phrases: Dati: 0.06MB + indice: 0.11MB + motore MyISAM
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    avs_wpforo_posts: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    avs_wpforo_post_revisions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    avs_wpforo_profiles: Dati: 1.52MB + indice: 1.08MB + motore InnoDB
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    avs_wpforo_visits: Dati: 0.02MB + indice: 0.13MB + motore InnoDB
    
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    `
    Thread Starter devsaredead

    (@devsaredead)

    The results with other browsers is the same, i.e. it takes over a minute before a product opens, and though sometimes it opens, most of the times I get a white screen. The issue is too randomized to grab it. Occasionally I even get a database connection error. You may suggest something is wrong on the server but it isn’t because the staging site has no issues, and it was created from scratch so it should have carried the issue along with it, but it didn’t.

    so it could be that WPJM update has messed the things up. Yet, this is hard to recover unless LOCO’s support comes to help.

    hello, not using Yoast but using WpJobManager as a portion of my theme. But I don’t think it’s related. Some of my strings are translated but somehow not fetched anymore.

    I have had the same sudden issue for a while, if you find a solution please don’t forget to report it here.

    Thread Starter devsaredead

    (@devsaredead)

    I had done my conflict test on my first step, with no results. I confirm it happens on all products. How can it be that I have no issue on the staging site, which is cloned by the site with the issue?

    On a mobile device sometimes I get a http 500 error and sometimes I can edit the product, but I have cleared the cache and it doesn’t work on my desktop.

    Thread Starter devsaredead

    (@devsaredead)

    I’m truly sorry for the late reply but I was on holiday.

    I confirm the issue is on my live site but I have no fatal error log. The system status is as follow:

    WordPress Environment
    
    WordPress address (URL): https://agendadelvolo.info
    Site address (URL): https://agendadelvolo.info
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    REST API Version: ?</img> 7.2.2
    WC Blocks Version: ?</img> 8.9.2
    Action Scheduler Version: ?</img> 3.4.0
    Log Directory Writable: ?</img>
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?</img>
    Language: it_IT
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    Oldest: 2022-12-22 15:33:51 +0100
    Newest: 2022-12-28 17:50:06 +0100
    
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    Status report information
    
    Generated at: 2022-12-29 09:44:35 +01:00
    `
    Thread Starter devsaredead

    (@devsaredead)

    Could we try a different approach? You see, I have recreated my staging site from scratch and I confirm that I can edit the products. So why a clone of the website is working and the original site not? It’s too weird….

Viewing 13 replies - 136 through 148 (of 148 total)