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The text alternative didn’t work for us either. Actually even though we are still getting the message in WordPress that Zopim can’t be activated, the chat feature is working on the front-end of our site.

No go with the alternate install method, and also, I tried setting it up on another WordPress site we have which uses earlier version WordPress 3.2.1 and I get the same problem. This is what the CURL portion of our PHPinfo file looks like, CURL seems to be properly setup –

curl
cURL support enabled
cURL Information 7.24.0
Age 3
Features
AsynchDNS Yes
Debug No
GSS-Negotiate Yes
IDN No
IPv6 Yes
Largefile Yes
NTLM Yes
SPNEGO No
SSL Yes
SSPI Yes
krb4 No
libz Yes
CharConv No
Protocols dict, file, ftp, ftps, gopher, http, https, imap, imaps, ldap, pop3, pop3s, rtsp, scp, sftp, smtp, smtps, telnet, tftp
Host i386-pc-win32
SSL Version OpenSSL/0.9.8u
ZLib Version 1.2.5
libSSH Version libssh2/1.3.0

I am having the exact same problem with WordPress 3.4.1, I have CURL installed and enabled, but when I ty to link my Zopim account, I get the same message “Could not activate account. The wordpress installation was unable to contact Zopim servers. Please check with your server administrator to ensure that PHP Curl is installed and permissions are set correctly.”