David Gewirtz

Support for Multiple Themes has moved to the ZATZLabs site and is no longer provided on the www.ads-software.com forums. If you need a timely reply from the developer, please?open a ticket.

Version 4.9.15 and yes, MC4WP User Sync is active.

Please post this to https://zatzlabs.com/submit-ticket/ and I’ll be glad to help you out.

in what way? What are you experiencing? Feel free to reach out at https://zatzlabs.com/submit-ticket/ I will be glad to help. One thought: the most common issue is this, and it’s fixable:

If privacy isn’t turned on for your theme, use the Compatibility Mode option on the Site Privacy tab. This is known to apply to Elementor, Oxygen, and Twenty Twenty Two themes.

I’m specifically refering to the screen Wordfence->Firewall->Blocking where a list is presented of block type, detail, rule added, reason, expiration, block count, and last attempt.

The behavior is odd. On my computer (Mac Studio, Ventura, Chrome), I can see a history of blocks going back to 2021 (it keeps loading as I scroll). However, on the site editor’s computer (Mac mini, Monterey, Chrome), she just sees the headers and no blocks.

I cleared cookies for the site and she was able to see the block history…once. As soon as she moved off the page and back, all the block history was gone.

It is actually quite important for her to see block history because her users are unsophisticated and often get confused logging in. When she sees a block for someone that’s clearly not a spammer, she reaches out to help them login. Without the ability to see the block history, she can’t perform that important service for her users.

Any idea what might be causing this weird failure? I can’t imagine it’s just cookies gone awry because the history disappears almost immediately. Can you think of anything else that would cause this behavior?

Thanks!

Okay, I’ve got some clarification. Once user entries are approved, it looks like I also have to go to the page where the shortcode is embedded and do a publish for the map to update. Is there a way we can have the map update without constantly having to republish the page it’s displayed on?

I fixed one CMB2 error this morning. Try updating to 3.0.11. But I rarely check support here. The place to go (and I answer all the time) is:

https://zatzlabs.com/submit-ticket/

I’m no longer accepting tech support requests through email or the Contact Us interface. As user support volume has grown, it’s gotten way too confusing and I found myself answering the wrong questions and sometimes confusing users. Gmail is just not suited for support management. Instead, please post your question using my new ticketing system at https://zatzlabs.com/submit-ticket/. It still comes to me directly, but this way, we can keep all related elements of the conversation in one place.

Thanks!

—David

I’m no longer accepting tech support requests through email or the Contact Us interface. As user support volume has grown, it’s gotten way too confusing and I found myself answering the wrong questions and sometimes confusing users. Gmail is just not suited for support management. Instead, please post your question using my new ticketing system at https://zatzlabs.com/submit-ticket/. It still comes to me directly, but this way, we can keep all related elements of the conversation in one place.

Thanks!

—David

I’m no longer accepting tech support requests through email or the Contact Us interface. As user support volume has grown, it’s gotten way too confusing and I found myself answering the wrong questions and sometimes confusing users. Gmail is just not suited for support management. Instead, please post your question using my new ticketing system at https://zatzlabs.com/submit-ticket/. It still comes to me directly, but this way, we can keep all related elements of the conversation in one place.

Thanks!

—David

I’m no longer accepting tech support requests through email or the Contact Us interface. As user support volume has grown, it’s gotten way too confusing and I found myself answering the wrong questions and sometimes confusing users. Gmail is just not suited for support management. Instead, please post your question using my new ticketing system at https://zatzlabs.com/submit-ticket/. It still comes to me directly, but this way, we can keep all related elements of the conversation in one place.

Thanks!

—David

I’m no longer accepting tech support requests through email or the Contact Us interface. As user support volume has grown, it’s gotten way too confusing and I found myself answering the wrong questions and sometimes confusing users. Gmail is just not suited for support management. Instead, please post your question using my new ticketing system at https://zatzlabs.com/submit-ticket/. It still comes to me directly, but this way, we can keep all related elements of the conversation in one place.

Thanks!

—David

It always seems so unfair when users poorly rate a product without first reaching out to the developer.

In any case, I haven’t had any other Stripe reports of this nature. If the reviewer would provide steps to reproduce, I’d try to see what’s happening. But it’s probably easier just to slam a developer in a review. Why not? It’s not like I donate my time to provide a free plugin. Oh, yeah. Actually, I do.

As for the CSS, my guess is the user used the legacy Classic form, which does, in fact, use relatively poor CSS and has since I adopted the plugin. There is a Modern style form that has higher quality CSS. The legacy Classic form still ships because I don’t want anyone’s site to break because I fixed some legacy CSS. That’s called responsible plugin management. But, alas, the user didn’t ask and so struggled mightily.

I am sorry about the lack of a German translation. My high school didn’t offer German as a possible language, so I’m stuck with speaking only English (and about 20 programming languages). If there are German speakers out there who wish to do a translation update, feel free to reach out via https://zatzlabs.com/submit-ticket/ and I’ll help out.

And, in fact, that’s my message to anyone who reads my response to this review. I’m here every day, including holiday weekends. I try to answer everybody who needs help. So, if you need help, ask.

Or, sure, write a “this is s#!t” review. Because that’s so much more satisfying and unhelpful.

• This reply was modified 3 years, 2 months ago by David Gewirtz.

Please post your question using my new ticketing system at https://zatzlabs.com/submit-ticket/. It still comes to me directly, but this way, we can keep all related elements of the conversation in one place.

Thanks!

—David

I’m no longer accepting tech support requests through email or the Contact Us interface. As user support volume has grown, it’s gotten way too confusing and I found myself answering the wrong questions and sometimes confusing users. Gmail is just not suited for support management. Instead, please post your question using my new ticketing system at https://zatzlabs.com/submit-ticket/. It still comes to me directly, but this way, we can keep all related elements of the conversation in one place.

Thanks!

—David