David Gewirtz

I’m no longer accepting tech support requests through email or the Contact Us interface. As user support volume has grown, it’s gotten way too confusing and I found myself answering the wrong questions and sometimes confusing users. Gmail is just not suited for support management. Instead, please post your question using my new ticketing system at https://zatzlabs.com/submit-ticket/. It still comes to me directly, but this way, we can keep all related elements of the conversation in one place.

Thanks!

—David

My Private Site is at version 3.0.3. Version 2.1.4 is years out of date. It probably won’t run.

I’m no longer accepting tech support requests here. As user support volume has grown, it’s gotten way too confusing and I found myself answering the wrong questions and sometimes confusing users.Instead, please post your question using my new ticketing system at https://zatzlabs.com/submit-ticket/. It still comes to me directly, but this way, we can keep all related elements of the conversation in one place.

Thanks!

That’s a known bug that has been fixed. It will be in the upcoming 3.0.4 release.

I’m no longer accepting tech support requests here. As user support volume has grown, it’s gotten way too confusing and I found myself answering the wrong questions and sometimes confusing users.Instead, please post your question using my new ticketing system at https://zatzlabs.com/submit-ticket/. It still comes to me directly, but this way, we can keep all related elements of the conversation in one place.

Thanks!

—David`

I’m no longer accepting tech support requests through email or the Contact Us interface. As user support volume has grown, it’s gotten way too confusing and I found myself answering the wrong questions and sometimes confusing users. Gmail is just not suited for support management. Instead, please post your question using my new ticketing system at https://zatzlabs.com/submit-ticket/. It still comes to me directly, but this way, we can keep all related elements of the conversation in one place.

Thanks!

—David

I’m no longer accepting tech support requests through email or the Contact Us interface. As user support volume has grown, it’s gotten way too confusing and I found myself answering the wrong questions and sometimes confusing users. Gmail is just not suited for support management. Instead, please post your question using my new ticketing system at https://zatzlabs.com/submit-ticket/. It still comes to me directly, but this way, we can keep all related elements of the conversation in one place.

Thanks!

—David

I’m no longer accepting tech support requests through email or the Contact Us interface. As user support volume has grown, it’s gotten way too confusing and I found myself answering the wrong questions and sometimes confusing users. Gmail is just not suited for support management. Instead, please post your question using my new ticketing system at https://zatzlabs.com/submit-ticket/. It still comes to me directly, but this way, we can keep all related elements of the conversation in one place.

Thanks!

—David

Thanks. What about being able to just add a new metabox to the right of a page or a post? So far, I’ve added CMB2 UI to my own plugin’s UI screens, but never to a page or post.

Thanks!

I’m no longer accepting tech support requests through email or the Contact Us interface. As user support volume has grown, it’s gotten way too confusing and I found myself answering the wrong questions and sometimes confusing users. Gmail is just not suited for support management. Instead, please post your question using my new ticketing system at https://zatzlabs.com/submit-ticket/. It still comes to me directly, but this way, we can keep all related elements of the conversation in one place.

Thanks!

—David

Download 5.1.3. It’s fixed there.

I’m no longer accepting tech support requests through email or the Contact Us interface. As user support volume has grown, it’s gotten way too confusing and I found myself answering the wrong questions and sometimes confusing users. Gmail is just not suited for support management. Instead, please post your question using my new ticketing system at https://zatzlabs.com/submit-ticket/. It still comes to me directly, but this way, we can keep all related elements of the conversation in one place.

Thanks!

—David

I’m no longer accepting tech support requests through email or the Contact Us interface. As user support volume has grown, it’s gotten way too confusing and I found myself answering the wrong questions and sometimes confusing users. Gmail is just not suited for support management. Instead, please post your question using my new ticketing system at https://zatzlabs.com/submit-ticket/. It still comes to me directly, but this way, we can keep all related elements of the conversation in one place.

Thanks!

—David

I’m no longer accepting tech support requests through email or the Contact Us interface. As user support volume has grown, it’s gotten way too confusing and I found myself answering the wrong questions and sometimes confusing users. Gmail is just not suited for support management. Instead, please post your question using my new ticketing system at https://zatzlabs.com/submit-ticket/. It still comes to me directly, but this way, we can keep all related elements of the conversation in one place.

Thanks!

—David

Shoot me an email at [email protected]. I’ll get you a support login (which is the best way for me to keep track of everyone). We’ll get you back up and running or at least find out what’s happening. It shouldn’t behave the way you’re describing.

–David

P.S. The outgoing mail plugin I was using broke on my site last weekend. It’s since been replaced and mail is working so others should be able to create support tickets (and I’ve had a bunch of new ones this week).

Site email broke over the weekend. I fixed it, I think. Much easier to work with you using the ticketing system, so please try again. Also, I think I may have a fix for the Elementor issue and I’d love to give you a beta to download. Reach out to me there and I’ll hook you up.

If you still can’t get your password reset to work, send a note to [email protected] and I’ll send you a password to login. But I changed email plugins about 20 minutes ago and I’m now getting mail from the site, so you should, too.

–David

It’s not an option now.

I’m no longer accepting tech support requests here. As user support volume has grown, it’s gotten way too confusing and I found myself answering the wrong questions and sometimes confusing users. Instead, please post your question using my ticketing system at https://zatzlabs.com/submit-ticket/. It still comes to me directly, but this way, we can keep all related elements of the conversation in one place.

Thanks!

—David

I’m looking into this.

I’m no longer accepting tech support requests here. As user support volume has grown, it’s gotten way too confusing and I found myself answering the wrong questions and sometimes confusing users. Instead, please post your question using my ticketing system at https://zatzlabs.com/submit-ticket/. It still comes to me directly, but this way, we can keep all related elements of the conversation in one place.

Thanks!

—David