dgmarz

Good morning,
page is not active now.

I’m referring about the button Self, set to on.
Documentation is missing about this aspect.

Ticket was opened on 21.01.21, ticket number 3374.

Support Ticket
Ticket ID: 3375
Subject: Menu Option – Menu label: Self button selected but nothing appears
Priority: Normal
Status: Open

Regards
Giovanni

Hi Yui,
I wrote because I followed the official Robosoft channels to open the tickets, and there are currently three open tickets for over a week totally ignored, and then I opened these tickets here in this section, hoping that RoboSoft would read my support requests.

But I see that RoboSoft ignores many requests here too.

So, I’m not accusing anyone here and I’m not asking for official support.
I only highlight the not very serious behavior of the RoboSoft company towards those who have correctly paid for a license which also had to include support for 6 months, and instead they are totally ignored.

Therefore, I advise other users to be careful to purchase licenses from RoboSoft so that they do not run into the same situation as me.

regards
Giovanni

The behavior of RoboSoft is truly unspeakable with the total consent to reply to support tickets open both at their website https://robosoft.co/ and here in this section.
Tickets created for more than a week left in the Open state, probably not even read, with no communication.

I bought the Pro license and I must say I regretted it.

The customer is totally abandoned.

I am completely disappointed, I think I do not adopt their plugin to create image galleries but I will use something else.

I will certainly prepare negative reviews towards RoboSoft and this plugin, so that other users can save themselves from their indifference.

A fraud.

Giovanni

The behavior of RoboSoft is truly unspeakable with the total consent to reply to support tickets open both at their website https://robosoft.co/ and here in this section.
Tickets created for more than a week left in the Open state, probably not even read, with no communication.

I bought the Pro license and I must say I regretted it.

The customer is totally abandoned.

I am completely disappointed, I think I do not adopt their plugin to create image galleries but I will use something else.

I will certainly prepare negative reviews towards RoboSoft and this plugin, so that other users can save themselves from their indifference.

A fraud.

Giovanni

Is there anyone who kindly replies from RoboSoft?