dgtlrose

The theme builder says “it isn’t a wpbakery or theme issue. It’s your WordPress files conflicting with the wpbakery so please check with wp support forums to make it work.”

WP says it’s the plugins fault.

The plugin says it’s a WordPress issue since it started after one of their updates that impacted jquery.

How is a person supposed to actually fix the issue if everyone says it is another person’s fault?

The part that is supposed to load into the popup definitely doesn’t have a modal-ready div wrapping it. What is the wrap supposed to be/where do I find that in the documentation?

My site is not live yet, so it isn’t accessible to the public.

1. If I use this code, or any variation removing the outside div or other classes besides modal-link:

<div class="header_mid_button_wrap"><a href="/member-login/" class="modal-link cmsmasters_button header_mid_button">test 1</a></div>

Then the box takes a LONG time to even open, and when it does it includes the menu bar, the page content and the footer.

2. If I use this code:

<div class="header_mid_button_wrap"><a href="https://mydomain.com/?modal-link=https://mydomain.com/member-login/" class=" cmsmasters_button header_mid_button">test 2</a></div>

It dims and the top of the white bar appears, with the X in the top corner, but no content ever loads. But if I actually go to the url of https://mydomain.com/member-login/ it does load, so the url is not the issue.

3. If I use this code, then the modal loads (thin white bar with the X in the corner” loads over every page, every time a page loads.

<div class="modal-link header_mid_button_wrap"><a href="/member-login/" class=" cmsmasters_button header_mid_button">test 2</a></div>

What I want to do is to have it so when they click my button, the popup appears immediately and displays the content from a page on my own site. But I cannot figure out what “Add a modal-link class to your link” in the documentation means if it isn’t how I used it in #1 above, nor can I figure out what is meant by “Use the “modal-link” URL parameter Example: https://wp-post-modal.allureprojects.com/?modal-link=https://wp-post-modal.allureprojects.com/modal-content” if it isn’t how I used it in #2 above.

Any help would be appreciated.

Thank you.

• This reply was modified 5 years, 4 months ago by dgtlrose.

Thanks, kimberleym. It’s good to know I’m not the only one.

WP Post Popup — any suggestions?

Bizarre. I have made no changes and – just as suddenly as it stopped working – it is now working properly again. Doesn’t really make me terribly confident in it’s dependability, but we’ll see how it goes.

One note: WP is installed in a subdirectory on my server. I installed it in the /site/ subdirectory during config, before the new site went live.

It is still technically in that subdirectory. I “moved” it using this technique: https://askwpgirl.com/how-do-i-move-wordpress-from-a-subdirectory-to-the-root-directory/

And noticed that at least one plugin needs to be modified if WP is installed in a subdirectory as per this article: https://www.hyperarts.com/blog/best-contact-form-wordpress-plugin-cform/

I searched for a similar location specification in wp-content/plugins/jquery-collapse-o-matic/collapse.js, just in case a similar issue was in effect, but didn’t find anything specifying a file location in that file.

I can’t say for sure whether the plugin was working earlier today, prior to “moving” my WP, but added this info in case it helps narrow down the issue.

Thanks.