DH_DEE

Mike,
You’re welcome! ?? Your web/MySQL server migration has been scheduled for 10pm GMT! If you have any other questions or comments please don’t hesitate to ask!
You can also contact support via twitter @DreamHostCare
Cheers!
Daniela J.
DreamHost Staff

Mikejmcfarlane,
Hello! Ok, I just noticed your server is located in our West Coast Data Centers. I would like to offer a move to our East Coast Data Center which will bring you closer to home, which will improve the slowness! Just let me know what time would be best for you for us to migrate your web and MySQL servers. We usually recommend a middle of the night move for high traffic sites.
Let me know If that is something you would like to do!
Thanks,
Daniela J.
DreamHost Staff

Mikejmcfarlane,
Just checked out your server and it looks like there is a bit of a high load, which is most likely the cause of the latency you are experiencing. I have advised an admin who is working in decreasing the load. Is this an ongoing issue you are having?
Let me know!
Thanks,
Daniela J.
DreamHost Staff

CKatzman,

I apologize for any inconvenience this has caused you. I don’t see any information here that provides the domain you have registered. If you can provide me with the domain or ticket numbers, I’d be happy to look into it and pass this on to a supervisor.

Regards,

Dee J.
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tstyron1979 & maricopacommunitytheatre,

Yikes!! That is no good! Have you tried contacting our Support team here at DreamHost?
You can submit a ticket here: https://panel.dreamhost.com/?tree=support.msg&
Also, you can contact our LiveChat which will be located on the top corner of the support page. https://server.iad.liveperson.net/hc/11694077/?cmd=file&file=visitorWantsToChat&site=11694077&VISITORVAR

Hopefully this helps!
Regards,

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rk2013,

Could you please provide me with your DreamHost WebID or domain? I’d be happy to look into your account. If you log in to your WebPanel and have questions or concerns we have Live Chat available 24/7 who may be able to walk you through the process.

Thanks,

Daniela J
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