Dhara Kothari

Hi Felipetto,

Apologies.

Can you please raise a ticket on [email protected] .
We shall send you updated files soon.

Regards,
Dhara Kothari.

Hi Felipetto,

In the custom fields of the email template editor there is the option to include “product information / cart content” which emails the customer’s shopping cart. We have now modified the plugin to ensure that the cart data is now translated based on the language. The modified .po files are ready.

We are going to release it in our next update which we are planning to release in the end of this week.

If you need .po file on urgent basis then we can email it to you. Request you to kindly send across your email address so we can send you the updated files.

Regards,
Dhara Kothari.

Hi Andrew,

Thank you for sharing your solution here.

Please let me know if you any further queries.

Regards,
Dhara Kothari.

Hi,

Apologies for the delay in response.

It would be great if you could provide us some screenshots which the issue, like what is the email template created on your website and how are the emails sent to the users without replacing the shortcodes.

Currently it is not possible to add the recovered order manually in our plugin, where If abandoned cart will be recovered by the user, but with using a different email address.

Regards,
Dhara Kothari.

Hi Felipetto,

Thank you for trying out the plugin and your suggestion. It would be great if you could post a review for us on “Reviews” about our plugin.

We will work on it and we are planing to release our plugin with this update in the end of this week or by the starting of next week.

Please let me know if you have any further queries.

Regards,
Dhara Kothari.

Hi Tifanie,

Using PayPal as a payment gateway, when a customer comes on the PayPal page and if they ‘cancel their order’, in that case, the order will be consider as cancelled and it will not be treated as an abandoned order but if a customer does not cancel their order, then it will be consider as an abandoned order and emails will be trigger to that customer.

Please let me know if you have any further queries.

Regards,
Dhara Kothari.

Hi Peter,

I am glad to know that everything is working fine on your site with our Lite version of Abandoned cart plugin.

Thank you for marking this topic as resolved.

Please let me know if you have any further queries.

Regards,
Dhara Kothari.

Hi Peter,

Can you please create a ticket on [email protected] with the site url and admin access to your site, so we can check the issue and fix it on your site.

Regards,
Dhara Kothari.

Hi,

Yes, that’s true.

Let me help you out in understanding how the test email works.

You can create an email templates by using ‘Add New Template’ button which is present in ‘Email Templates’ tab. As per your requirement, you can create an Email Body by adding short codes using the ‘AC’ field which is present in the top left corner of email body option menu. I am attaching a screen shot for your reference here: https://screencast.com/t/ZIMc5lZLo .

After creating the email template, the field ‘Send a test email to:’ will send a test mail in the same format in which you have created in email body. The short codes will be displayed as is, there will be no details filled in those short codes. I am attaching screen shot for your reference here to get an idea about how your test mail will look: https://screencast.com/t/sgsIDBWtsj .

The email which will be sent to the customer when a cart is abandoned, as per your email template will look something like this: https://screencast.com/t/bo3vhm7A .

In our next update, we will be including some default demo products in the test email, which will populate the information where the short codes are added. This will help you to get better idea about how your email templates will look when they are sent to your customers.

Please let me know if you have any further queries.

Regards,
Dhara Kothari.

Hi,

Can you please create a ticket on [email protected] with the site url and admin access to your site, so we can check the issue and fix it on your site.

Regards,
Dhara Kothari.

Hi Joseph,

We have released a shortcode {{products.cart}}, in our Abandoned cart lite plugin version 1.5. So, you can now add this shortcode in the Email Template. You can find this shortcode under the AC menu in the template editor. It will add the product information like Product image, Product name, Quantity, Price & Total in the email and the customer can go to the product page from the email itself.

I hope this helps.

Regards,
Dhara Kothari.

Hi Declan,

We have released a shortcode {{products.cart}}, in our Abandoned cart lite plugin version 1.5. So, you can now add this shortcode in the Email Template. You can find this shortcode under the AC menu in the template editor. It will add the product information like Product image, Product name, Quantity, Price & Total in the email and the customer can go to the product page from the email itself.

I hope this helps.

Regards,
Dhara Kothari.

Hi,

We have released our Abandoned cart lite plugin version 1.6 with the feature of .pot and .po files.

So, you should be able to translate the plugin in any other language after you update our plugin to the latest version.

Regards,
Dhara Kothari.

Hi Adam,

The error which is coming on your website would come when the patch of code which we have provided yesterday is placed outside the orddd_lite_plugins_packing_slip function. You need to place the code inside this function.

Below is the entire function including the ‘Delivery Date’ and ‘Delivery Time’ field fix for the PDF invoice. Please remove all yesterday’s code and replace with the below mentioned patch of code in the file.

add_action( ‘wpo_wcpdf_after_order_details’, ‘orddd_lite_plugins_packing_slip’ );
function orddd_lite_plugins_packing_slip() {
global $wpo_wcpdf;
$order_export = $wpo_wcpdf->export;
$order_obj = $order_export->order;
$order_id = $order_obj->id;
$my_order_meta = get_post_custom( $order_id );
if( array_key_exists( ‘Delivery Date’, $my_order_meta ) ) {
$order_page_delivery_date = $my_order_meta[‘Delivery Date’];
if ( $order_page_delivery_date != “” ) {
echo ‘<p>’.__( ( ‘Delivery Date’ ), ‘order-delivery-date’ ).’: ‘ . $order_page_delivery_date[0] . ‘</p>’;
}
}
if ( array_key_exists( ‘Delivery Time’, $my_order_meta ) ) {
$order_page_delivery_time = $my_order_meta[‘Delivery Time’];
if ( $order_page_delivery_time != “” ) {
echo ‘<p>’.__( ( ‘Delivery Time’ ), ‘order-delivery-date’ ).’: ‘ . $order_page_delivery_time[0] . ‘</p>’;
}
}
}

Please let me know if you have any further queries.

Regards,
Dhara Kothari.

Hi Adam,

Yes, you can add the Delivery Time by using a New custom field. Below code will help you to add Delivery Time field in your ‘WooCommerce PDF Invoices’ plugin.

if ( array_key_exists( ‘Delivery Time’, $my_order_meta ) ) {
$order_page_delivery_time = $my_order_meta[‘Delivery Time’];
if ( $order_page_delivery_time != “” ) {
echo ‘<p>‘.__( ( ‘Delivery Time’ ), ‘order-delivery-date’ ).’: ‘ . $order_page_delivery_time[0] . ‘</p>’;
}
}

The above code will print the Delivery Date field at the end of the PDF Invoice. I am attaching screenshot for your reference: https://screencast.com/t/bxEWBHGV .

Please note that the custom field name should match with the field name you give in the code. Here we have used ‘Delivery Time’ for both, Custom field and in the above example code.

If you like your clients to choose Delivery Time by themselves on the checkout page, then we have feature called ‘Time Slot’ present in Time Slot tab in pro version of our plugin.

You can try our Order Delivery Date Pro version on demo site. Here is a link of our demo site: https://demo.tychesoftwares.com/woocommercepro/wp-admin and this is the front end link: https://demo.tychesoftwares.com/woocommercepro/?page_id=5

Please let me know if you have any further quires.

Regards,
Dhara Kothari.