diepbui4157

Hi team,

Thanks for your reponse.

But I’m not using Stripe Paypal plugin.

I’m using the built-in Paypal Standard payment gateway in woocommerce, as below:

Looking forward to hearing from you.

Thanks and best regards,
Diego

Hi Clayton,

The refund text field is still showing the amount. Only the button’s label keep showing 0.00$. Both Refund manually and via Stripe by PP.

Thanks for your response. I will try to figure out.

REgards,
Diego

Hi Team,

So do you think what’s the issue on my end? If there is showing $0.00 and then is it still working?

• This reply was modified 1 year, 1 month ago by diepbui4157.

Hi Dake,

Thanks for your response. If it’s just a notice, then okay. Thanks for your confirmation.

Best regards,
Diego

I’m facing this issue too, even with version 2.2.3, still cannot uncheck.

And I don’t know where to download the previous version of this plugin, I think before 2.2.2 was the best, only not compatible with php8.1

Hi Andrew,

Thanks for your repsonse.

Normally, when customer pay with Express Checkout on product detail page (without going to checkout page). there will be no option to click on “I’m not robot”, so I guess it will cause an error “Please complete the captcha:.

Will you guys have that option in the next updates? I really wanna upgrade to pro version to use for woocommerce checkout but I worry about Express checkout.

Thanks and best regards,
Diep Ba Bui

Hi Clayton,

They mentioned this also
“Once you add frictions, please reply with what you have added. This will help us to review your account and make sure the card testing is ceased.”

So I’m thinking what if they don’t care, so how can they know have we added the recaptcha or not? Just saying.

Thanks and best regards,
Diep Ba Bui

Hi Clayton,

I installed the recaptcha on my site already, but it was only for login and register.

Can you send me the link of the 3rd party plugin which you mentioned?

Do you think Stripe will accept the the 3rd party plugin for recaptcha instead of the recaptcha built-in your plugin?

Thanks and best regards,
Diep Ba Bui

Hi Clayton,

Thanks for your response. I seen that option and I leave it as Default. So it means that products which customer made order were not virtual/downloadable, they were physical product with shipping needed and the status was automatically changed from “Failed” to “Completed” instead of “Processing”. It made me confused so much, is there something wrong?

Alos, another issue in this morning, we had some card tester tried to make order with many different cards, and Stripe told us this thing:

“I hope this email meets you well. We wanted to provide insights into the specific type of card testing we’re seeing on your account.

It looks like these card testing attempts are going through your Payment Plugins for Stripe WooCommerce integration. We recommend contacting their support team and enabling additional security features through them, particularly CAPTCHA.

Here are more examples we suggest to prevent future card testing:
– Captcha: Card testers often use automated scripts that can be blocked using a captcha.
– Rate limits: In some cases, you can stop card testing by adding rate limits. Tailor these rate limits to stop the specific kind of card testing you’re experiencing.
– Require login or session validation: Card testing can often be prevented by requiring login or session validation when performing certain actions, such as creating an account or making a payment.
– Detecting and preventing unusual behavior: As soon as you’ve identified card testing activity, you can compare it to typical legitimate traffic, then build rules or filters that limit or prevent only the card testing activity.
– Radar: If card testers are making payments with your integration you might be able to use custom Radar rules to mitigate the fraudulent activity.”

Can you tell me where to enable Captcha option in your plugin as Stripe’s recommendation? they told us to contact you guys for this option.

Looking forward to hearing from you.

Thanks and best regards,
Diep Ba Bui

Hi there,

“It’s possible this particular order was for a digital product”
That product is a physical product and shipping is needed to complete the order.

Can you show me where to find the Order Status?in the Creadit Card Settings, I’m not seeing that option from my end.

Thanks and best regards,
Diep Ba Bui

Thanks for your response.

“The status would only change from failed to completed if the customer provided the correct payment information and Stirpe approved the payment.”

I agree with this, but normally, when customer corrects the card number or other information, the order’s status will change from “Failed” to “Processing”. For example:

And then when customer corrected the information, the status would change from “Failed” to “Processing”

But in this morning, it changed directly from “Failed” to “Completed”.

I wonder anything was wrong with it? It changed it from “Failed” to “Completed” without my action, while web’s admin must be a person who will change the status to “Completed”.

Looking forward to hearing from you.

Thanks and best regards,
Diep Ba Bui

• This reply was modified 1 year, 5 months ago by diepbui4157.

Hi Sunday,

Thanks for your response.

It seems your plugin will do same function as Google Merchant Center Feed (It’s a function on GMC, not a third party) by syncing our woo products to GMC.

The only difference is we can manage GMC dashboard in woo dashboard instead of going to GMC dashboard web link. Is it correct?

Looking foraward to hearing from you,

Thanks and best regards,
Diep Ba Bui

is anyone can help me to answer my questions? Please!

Hi @mrclayton ,

Thanks for your response. Now, it’s quite clearly for me to understand.
You know, sometimes the payments with Apple Wallet, it displayed the owner’s detail, sometimes it was blank. Not all payments detail were blank. I’m curious about that.
Looking forward to hearing from your testing.

Thanks and best regards,
Diep

Dear Jenney,

I totally understand what you said. But I mean a special coin is Binance Coin ( BNB ).
When the real-time price now only around 295$ USD. But the plugin still shows on my website up to 444.98$ USD.
So what was it’s problem? the BNB’s price showing on my website is much higher than real-time price.
Looking forward to hearing from you.

Thanks