digster

Anyone?

Theme is Salient by Themenectar
All plugins have been deactivated when testing, except for Wordfence

Attachment error:
The file “SHOP_1-PACK_alt.jpg” could not be opened. It may be damaged or use a file format that Preview doesn’t recognise.

Is there anyone else who can offer any insight in to this issue I am having?

I have engaged Salient Support but only get 1 reply every 24 hours and last night they suggested I optimise my images…. which is totally not the issue here!!

Generally, when I debug, I try to eliminate irrelevant items. In this case, I am still at step 1 trying to work out if:

a. the problem is with the WP software
b. the database has become corrupt
c. the problem is with the Salient Theme software

I have little experience in doing a manual re-install of WP and am worried I may lose the site altogether if I make a mistake. So the other question I have is:

Q: What would be the best way to test each of this to confirm or eliminate them as the source of the problem? or from what I have described earlier, can anyone deduce which of the 3 may be the most likely culprit?

Thank you.

P.S. Some further insight into what I am experiencing:

? front end loads VERY slowly, but WP Dashboard loads normally when I log in, however…
? when I go to edit a Page, the content loads quite slowly but when it does load, it all looks ok. But when I try to edit some text, the pop up text edit window is slow and unresponsive (won’t save any changes)

Thanks James
I agree that the site is not behaving responsive… whereas it normally does.

Will take your advice and try salient support.

Thank you for your time. Muchly appreciated!

Chrome error:

(index):43 GET https://peakfestival.com.au/wp-content/themes/salient/css/rgs.css?ver=8.0
jquery-migrate.min.js?ver=1.4.1:2 JQMIGRATE: Migrate is installed, version 1.4.1

Salient Theme is responsive…. checked your screen shots and the site looks good on the first image… but not on my screen so there is definitely something wrong.

I have also just ruled out any issues with my particular local machine. I have checked the site on a Mac laptop and it appears broken.

Just to be sure… the uploaded screen shot is what the site looks like when it’s broken. Maybe you are seeing a cached version??
https://peakfestival.com.au/broken_site.png

Hi James

My bad, I am actually on Firefox 52.0.2 (64-bit). All add-ons are disabled (Tools>Add Ons).

The download speed only effects this site. All other browsing including similar sites I have developed all working correctly and loading fast.

… btw, other websites I have developed with Salient Theme are all behaving correctly. Go figure!

Hi James

Thanks for your prompt reply and I am glad the site is working for you.

I am using latest Safari Version 10.1 (12603.1.30.0.34), latest Chrome 57.0.2987.133 (64-bit) and Firefox 39 (latest).

Mac OSX is Version 10.12.4 (16E195) – updated from previous version this morning to try and remedy the issue.

Initial homepage download takes approx 30 seconds.

I tried clearing cache and removing all cookies but again, all 3 browsers show the broken homepage the same (as per the screen image I uploaded earlier). I don’t have any extensions plugged in to my browsers.

Given you’re able to view the site and it’s loading normally seems to point to a local OSX issue. What do you think? and if it is, where to begin, esp. as I did a full update this morning.

Dan.

I have the same issue. Tried the settings above to no avail. Adds tax whilst logged in but as soon as I log out it removes the tax. Have tried reinstalling WP and WC from fresh downloads, deactivated all plugins, checked the tax and Customer Base and other settings 100 times. Desperate for any clues or solution.

Thanks!!!

https://www.clicknride.com.au/index.php/shop/