dijol

Graphic, but correct lol.

All seems OK now. Thanks for your help. I have to admit I didnt think of this kind of solutions I was just focused on the core issue, but like you say – whats another bandaid??? lol

Im just gonna do this – thank you so much.

I have a life to live, I cant spend the rest of it trying to debug this haha.

We need some form of cron running else some features of the site wont function correctly?

Ive used wordpress for years but not had cron related issues before so im figuring this out as I go – apologies for my noob-ness

The symptoms of the issue suggest that something scheduled (or things schedled) are running at those times and overhwelming the server, or causing a loop or something that it gets stuck in.

My issue, is all auto updates are disabled and nothing in the server cron tallys up with the times the sites are going down.

Urghhh

This is the slice of time in which this happens, and the output form syslog

We use a plugin to restart apache if its failed, we also have hetrixtools agent running via cron – this bit below from 10:49:45 doesn’t SEEM to appear elsewhere in the logs…

Jan 13 10:45:00 wordpress CRON[26774]: (root) CMD (/var/restart_apache.sh)
Jan 13 10:45:00 wordpress CRON[26775]: (root) CMD (wget -qO- https://clientsite1.co.uk/wp-cron.php &> /dev/null)
Jan 13 10:45:00 wordpress  CRON[26773]: (root) CMD (bash /etc/hetrixtools/hetrixtools_agent.sh >> /etc/hetrixtools/hetrixtools_cron.log 2>&1)
Jan 13 10:46:01 wordpress  CRON[29848]: (root) CMD (/var/restart_apache.sh)
Jan 13 10:46:01 wordpress  CRON[29849]: (root) CMD (bash /etc/hetrixtools/hetrixtools_agent.sh >> /etc/hetrixtools/hetrixtools_cron.log 2>&1)
Jan 13 10:47:01 wordpress  CRON[901]: (root) CMD (/var/restart_apache.sh)
Jan 13 10:47:01 wordpress CRON[902]: (root) CMD (bash /etc/hetrixtools/hetrixtools_agent.sh >> /etc/hetrixtools/hetrixtools_cron.log 2>&1)
Jan 13 10:48:01 wordpress CRON[4144]: (root) CMD (/var/restart_apache.sh)
Jan 13 10:48:01 wordpress CRON[4146]: (root) CMD (bash /etc/hetrixtools/hetrixtools_agent.sh >> /etc/hetrixtools/hetrixtools_cron.log 2>&1)
Jan 13 10:49:01 wordpress CRON[7156]: (root) CMD (/var/restart_apache.sh)
Jan 13 10:49:01 wordpress CRON[7157]: (root) CMD (bash /etc/hetrixtools/hetrixtools_agent.sh >> /etc/hetrixtools/hetrixtools_cron.log 2>&1)
Jan 13 10:49:45 wordpress systemd[1]: Created slice User Slice of root.
Jan 13 10:49:45 wordpress systemd[1]: Starting User Manager for UID 0...
Jan 13 10:49:45 wordpress systemd[1]: Started Session 210925 of user root.
Jan 13 10:49:45 wordpress systemd[9700]: Reached target Paths.
Jan 13 10:49:45 wordpress systemd[9700]: Reached target Sockets.
Jan 13 10:49:45 wordpress systemd[9700]: Reached target Timers.
Jan 13 10:49:45 wordpress systemd[9700]: Reached target Basic System.
Jan 13 10:49:45 wordpress systemd[9700]: Reached target Default.
Jan 13 10:49:45 wordpress systemd[9700]: Startup finished in 8ms.
Jan 13 10:49:45 wordpress systemd[1]: Started User Manager for UID 0.
Jan 13 10:50:01 wordpress CRON[10736]: (root) CMD (bash /etc/hetrixtools/hetrixtools_agent.sh >> /etc/hetrixtools/hetrixtools_cron.log 2>&1)

• This reply was modified 3 years, 1 month ago by dijol.

Cron output;

*/45 * * * * wget -qO- https://clientsite1.url/wp-cron.php &> /dev/null
*/28 * * * * wget -qO- https://clientsite2.url/wp-cron.php &> /dev/null
*/53 * * * * wget -qO- https://clientsite3.url/wp-cron.php &> /dev/null

Sorry, assumed you were a bloke. My bad!

Thank you for your help so far, you’ve been great.

Thanks man.

1) We use a staging site ON the multisite to test stuff, we cant do a proper staging site as his DB is HUGE so if we do a load of stuff locally or whatever, pushing anything into his live DB or whatever is not possible.

2) Hes a personal friend, else we would have dumped him. I tried SO HARD to persuade him to not use WP for this. We love WP, but not for large ecom stores with 1000’s of products with 1000’s of variations etc etc.

3) there is NOTHING in the logs, this is what makes it SO GODDAM frustrating. We are the host, and we have scoured EVERYTHING. I will increase the loglevel – thanks!

In fact, im gonan increase the loglevel as we literally have gaps of like 30 mins whilst its “down” (when the maintenance file has been place) so we need logs really dont we.

Thanks for your help so far.

Pray for me lol

OK, got this to work gents.

My advice to anyone struggling is to set 1 product up exactly how you want it to look, then export it – open that CSV and use that as your base for importing.

HTH

Hi Guys – can anyone help point me in the right direction of what may be going wrong?

This should be really simple – but something just isnt quite right ??