dimplemodi

Hello @jftechdev & @tranthebao1993,

Could you please provide the page URL where you’ve paced the form and facing the problem so that I can replicate the problem further and assist you.

Thanks

Hello,

I have gone through your query thoroughly. Accordingly, the multi-step setup form feature and add custom CSS are currently not available in ARMember Lite. So, unfortunately it will not possible to achieve with ARMember Lite.

Please let me know if there is anything else.

Thanks

Hello,

Please note that this forum is for only the ARMember Lite plugin only so, I won’t be able to assist you with the pro plugin presale queries from here.

Thanks

Hello,

I have noticed that you are using the ARMember pro plugin so, please note that this forum is for the ARMember Lite plugin only so, due to forum limitations I am unable to assist you with the ARMember pro plugin.

Thanks

Hello,

I have checked the provided details and accordingly, please note that custom field information will be sent to email content. So, it will not attach the as attachment in the email but it will send the link of the file in the email content.

Please check accordingly and let me know if there is anything else.

Thanks

Hello,

Thank you for the overview of ARMember! We’re happy to hear that you are satisfied with using the ARMember plugin! Thanks a lot for your recommendation.

Best Regards,
ARMember Team

Hello,

Glad to hear that you find the setup wizard helpful! Thank you for sharing your valuable insight!

Best Regards, 
ARMember Team

Hello,

spam protection message returns when not verified the form data and it may cause issues due to caching system that you may be using so, for this, ARMember Lite does provide a facility to manage the “spam protection” setting from the ARMember Lite -> General Settings page disable “Enable Spam Protection” option.

Please check accordingly and let me know if there is anything else.

Thanks

Hello,

Thank you so much for your kind words! We appreciate that you found our plugin to be complete and easy to set up. It’s great to know that we could help you.

Best Regards,
The ARMember Team

Hello,

Glad to know that file upload now works for you!

I have checked at our local server with the latest version of the ARMember Lite(v4.0.45) and with the meta tag “{ARM_USERMETA_meta_key}” the file is sent properly without any issue.

Kindly check I’m providing an example of how to use this tag so similarly add this tag to your site as well “{ARM_USERMETA_file_3srbq}” so you can replace the “file_3srbq” to your meta_key of the file upload field and then check by registering with the test user to upload the file.

Moreover, ARMember does provide a facility to check the debug log for the email where in you can check the content sent to the members, to enable this debug log you can navigate to the ARMember Lite -> General Settings -> Debug Log Settings page and here you can enable the option “Email Debug Log Settings” and then check with a test user.

Please check accordingly and let me know how it goes!

Thanks

Hello,

This can happen if you have restricted pages like “forget password” or “change password”, therefore kindly follow these steps and then check,

1. Navigate to the ARMember Lite -> General Settings -> Page setup.
2. And here temporary set any other pages at the “Forget Password Page” and at the “Change Password Page”.
3. Then Navigate to the ARMember Lite -> Content Access Rules page and here search for the Forget and Change Password and check if these pages are enabled for restriction.
4. If yes then remove the restriction and save the changes.
5. Then again navigate to the ARMember Lite -> General Settings -> Page Setup and correctly map the fields as per your requirements.

Please check accordingly and let me know if there is anything else.

Thanks

Hello,

I understand your request, but as you have mentioned that you are using the premium version then let me inform you that this forum is only for the ARMember Lite, therefore I cannot assist you here for the premium version, so kindly open a support ticket and then you will be assisted from there.

Thanks

Hello,

Yes! you can display the service description. Just disable the “Hide service description” option from the BookingPress > Customize page and save the settings.

Thanks

Hello,

I have noticed that you are using the ARMember Premium version and this forum is for ARMember lite only, and this case is not replicated at the ARMember Lite into our local servers, therefore open a support ticket with the technical support team and then they will help you further.

Thanks

Hello,

I have checked at the local server and there is no such issue found in the file upload, it might have happened if the file is not uploaded properly and therefore it is not accessible the admin side.

Kindly check that you are using the latest version of ARMember Lite(v4.0.44) if not then kindly update the ARMember Lite as per your requirements and also check by temporary deactivate other plugin so if any other plugin conflicts then you may come to know the issue.

Regarding, sending the file to the admin, then ARMember Lite does provide a facility to add the custom field data at the email and to achieve this you can navigate to the ARMember Lite -> Email Notifications -> Edit the email template, and here at the “Template Tags” you will be able to check the “User Meta Key” tag add this.

After adding it will be added as “{ARM_USERMETA_meta_key}” here replace the “meta_key” with the file upload field’s meta_key. To get the meta_key navigate to the ARMember Lite -> Manage Forms -> Edit form and here at the field’s settings you will get the meta_key add this to the tag and then admin will be sent the data accordingly. 

Please check accordingly and let me know how it goes.

Thanks