dionysius1989

Hi Claudio,

Thank you for your fast reply. I followed the guide exactly as you mentioned.

My customers transactions stay on “pendente” and it seems that they are not going through.

The log is very short on it. For example one customer who stayed on “pendente” the only thing I can see back is the following:

01-16-2014 @ 03:33:26 - Requesting token for order #345 with the following data: <?xml version="1.0" encoding="utf-8" standalone="yes"?>
<checkout><currency>BRL</currency><reference><![CDATA[WC-345]]></reference><sender><name><![CDATA[Victória XXXXX]]></name><email><![CDATA[[email protected]]]></email><phone><areaCode>43</areaCode><number>96137881</number></phone></sender><shipping><type>3</type><address><street><![CDATA[Rua Paranaguá 803]]></street><complement><![CDATA[Apartamento XX]]></complement><postalCode>860200XX</postalCode><city><![CDATA[Londrina]]></city><state>PR</state><country>BRA</country></address></shipping><items><item><id>1</id><description><![CDATA[Order #345 - Kit 3 em 1 universal x 1]]></description><amount>75.00</amount><quantity>1</quantity></item></items><redirectURL><![CDATA[https://www.lenteparacelular.com.br/checkout/order-received/?order=345&key=order_52d753069cbXX]]></redirectURL><notificationURL><![CDATA[https://www.lenteparacelular.com.br/?wc-api=WC_PagSeguro_Gateway]]></notificationURL><maxUses>1</maxUses><maxAge>120</maxAge></checkout>

01-16-2014 @ 03:33:28 – PagSeguro Payment Token created with success! The Token is: 58EC8E09E8E868DFF492FFB91F11XXXX

IS there something obvious which is causing all the customers to stay on the state of “pendente”?

Kind Regards

Dion

Hi Claudio,

Thank you for your fast reply. I followed the guide exactly as you mentioned.

My customers transactions stay on “pendente” and it seems that they are not going through.

The log is very short on it. For example one customer who stayed on “pendente” the only thing I can see back is the following:

01-16-2014 @ 03:33:26 – Requesting token for order #345 with the following data: <?xml version=”1.0″ encoding=”utf-8″ standalone=”yes”?>
<checkout><currency>BRL</currency><reference><![CDATA[WC-345]]></reference><sender><name><![CDATA[Victória XXXXX]]></name><email><![CDATA[[email protected]]]></email><phone><areaCode>43</areaCode><number>96137881</number></phone></sender><shipping><type>3</type><address><street><![CDATA[Rua Paranaguá 803]]></street><complement><![CDATA[Apartamento XX]]></complement><postalCode>860200XX</postalCode><city><![CDATA[Londrina]]></city><state>PR</state><country>BRA</country></address></shipping><items><item><id>1</id><description><![CDATA[Order #345 – Kit 3 em 1 universal x 1]]></description><amount>75.00</amount><quantity>1</quantity></item></items><redirectURL><![CDATA[https://www.lenteparacelular.com.br/checkout/order-received/?order=345&key=order_52d753069cbXX]]></redirectURL><notificationURL><![CDATA[https://www.lenteparacelular.com.br/?wc-api=WC_PagSeguro_Gateway]]></notificationURL><maxUses>1</maxUses><maxAge>120</maxAge></checkout>

01-16-2014 @ 03:33:28 – PagSeguro Payment Token created with success! The Token is: 58EC8E09E8E868DFF492FFB91F11XXXX

IS there something obvious which is causing all the customers to stay on the state of “pendente”?

Kind Regards

Dion