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Viewing 12 replies - 61 through 72 (of 72 total)
  • Hi

    Well so far so good. Can I get the Screenshot of your “Enrolled Course Dashboard”?

    Thank You.

    Hello @patriciava

    I’m sorry to hear you’re experiencing issues with auto-enrollment in Tutor LMS Pro with WooCommerce. It sounds like you’ve already tried several troubleshooting steps without success. Let’s try to address this issue systematically.

    Make sure you have turned the “Automatically Complete WooCommerce Orders” in Tutor LMS Monetization Settings as well as make sure you have turned the “Auto Redirect to courses” settings on:

    https://snipboard.io/ODsy03.jpg

    If you have any further questions or need additional assistance, please feel free to ask.

    Best Regards
    Dip Saha

    • This reply was modified 7 months, 3 weeks ago by dipsaha.

    Hi,

    Thank you for your inquiry.

    The instructor page in our theme is static, and making it load dynamically like the “posts” page would require significant customization. However, we do have a shortcode available that can display a list of instructors dynamically.

    You can use the following shortcode to show the instructor list on your homepage or any other page:

    [tutor_instructor_list column_per_row="3" filter=on layout="pp-top-left"]

    This will allow you to dynamically display the instructor profiles without needing extensive customization.

    If you have any further questions or need additional assistance, please feel free to ask.

    Best regards,
    Dip Saha

    Hi,

    I’m glad to hear that you’ve resolved the issue with the “Tab menu”.

    Regarding your question, you can indeed customize the menu items by adding a short piece of code to your active theme’s functions.php file. Please refer to our documentation for detailed instructions: https://docs.themeum.com/tutor-lms/developers/editing-tutor-dashboard/ . Go through the document and just follow the steps. Hope you will find it helpful.

    If you encounter any further issues or have additional questions regarding this, please feel free to ask.

    Thank you.

    Best regards,
    Dip Saha

    Hi,

    I’m surprised that you are still unable to add the course widgets after activating the Flexbox Container and Nested Elements in the settings, as it should allow you to do so. Please try following this YouTube tutorial: https://www.youtube.com/watch?v=bguPd6B0BGA.

    While the coding implementation is straightforward, the solution should work through the widgets. If you continue to face issues, I can provide you with the coding implementation.

    Best regards,
    Dip Saha

    Hi

    It appears there are compatibility issues with placing widgets inside the “tab” widget. The inability to add widgets to “Tab” containers might be due to Elementor settings. Ensure you have activated Flexbox Container and Nested Elements in the settings.

    To do this, go to Elementor > Settings > Experiments and activate these two options. Check the screenshot for reference: https://snipboard.io/9CWcMO.jpg.

    By default, the course curriculum is added below the “Course Content” widget rather than in a tab menu. On many sites, users may modify the code so that it appears in a tab menu.

    If you continue to face any difficulties, please let me know, and we can explore further options.

    Best Regards,
    Dip Saha

    Hi

    I apologize for any confusion caused by my previous instructions. It looks like there might have been a misunderstanding regarding the widget names and their functionalities.

    To achieve the desired layout with the curriculum displayed as an individual tab, please follow these updated steps:

    • Setting up Tabs in Elementor:
      We can use Elementor’s built-in Tabs widget to create the tab structure manually.
      1. Open your course page with Elementor.
      2. Add the Tabs widget from Elementor’s widget panel to your desired location on the page.
      3. Customize the tab titles (e.g., “Announcement”, “Curriculum”, “Reviews”).
    • Adding Course Elements to Tabs:
      1. Click on each tab in the Tabs widget to edit its content.
      2. For the “Curriculum” tab, drag and drop the “Course Curriculum” widget into this tab’s content area.
      3. For the “Reviews” tab, add the “Course Reviews” widget and so on.
    • Saving and Previewing:
      1. Save your changes in Elementor.
      2. Preview the course page to ensure the tabs are functioning as expected and the curriculum is displayed correctly within the tab.

    The number of tab menus depends on your course settings. If you turn off the Q&A section in the course settings, it will not appear in the tabs. If it is turned on, it will show up under the “Course Content”. The same applies to other sections; their visibility in the tabs is determined by the course settings.

    I hope these steps help in setting up your course page as desired. If you encounter any further issues or have any additional questions, please feel free to reach out.

    Best regards,
    Dip Saha

    • This reply was modified 7 months, 4 weeks ago by dipsaha.
    • This reply was modified 7 months, 4 weeks ago by dipsaha.
    dipsaha

    (@dipsaha)

    Hello again @az45,

    Thanks a lot for the appreciation.

    To add “Curriculum” and “Q&A” tabs to your course pages you can use use Elementor to build the course page, please follow these steps:

    • Install and Activate Elementor:
      1. Ensure that Elementor is installed and activated on your site. You can find it in the WordPress repository.
    • Install Elementor Addons for Tutor LMS:
      1. If not already done, install and activate the Elementor Addons for Tutor LMS. This addon provides the necessary widgets to customize Tutor LMS components.
    • Edit Course Page with Elementor:
      1. Navigate to Tutor LMS > Courses and edit the course you wish to customize.
      2. Click on Edit with Elementor to open the Elementor editor.
    • Add Course Tabs Widget:
      1. In the Elementor editor, search for the “Tutor LMS Course Tabs” widget.
      2. Drag and drop this widget onto your course page where you want the tabs to appear.
    • Customize Tabs:
      1. In the widget settings, select the tabs you want to display, including “Curriculum” and “Q&A”. Ensure they are checked along with any other tabs you wish to include.
    • Style Your Tabs:
      1. Use Elementor’s styling options to adjust the appearance of the tabs to fit your site’s design.
    • Publish/Update the Page:
      1. Once you’re satisfied with the customization, click Update to save your changes.

    If you encounter any issues or need further assistance, please don’t hesitate to reach out.

    Best regards,
    Dip Saha

    dipsaha

    (@dipsaha)

    Hello @az45,

    Thank you for providing the screenshot.

    To make the profile name more visible, you can change its color using custom CSS. Here’s how you can do it:

    Using WordPress Customizer:

    • Go to Customizer:
      1. In your WordPress dashboard, navigate to Wp-Admin > Appearance > Customize > Additional CSS.
    • Add Custom CSS:
      1. Add the following CSS code to change the profile name text color:
    .header-profile-name { /* Adjust this selector to match your theme's structure */
    color: #ffffff; /* Change to your desired color */
    }
    • Click Publish to apply the changes.

    To ensure the CSS applies correctly, you might need to inspect the element to find the exact CSS selector used by your theme for the profile name. Here’s how:

    • Inspect Element:
      1. Right-click on the profile name in your browser and select Inspect or Inspect Element.
      2. Look for the specific class or ID associated with the profile name text.
    • Adjust CSS Selector:
      1. Replace .header-profile-name in the CSS code with the actual class or ID you found.

      For example, if the profile name has a class of profile-name and is within a div with a class header, the CSS might look like this:

      .header .profile-name {
      color: #ffffff; /* Change to your desired color */
      }

      This should make the profile name text more visible while scrolling on the homepage. If you have any further questions or need additional assistance, please feel free to reach out.

      And If your problem is solved please make sure you hit the Resolved button. Thank You.

      Best regards,
      Dip Saha

      dipsaha

      (@dipsaha)

      Hello @az45,

      Thank you for reaching out to us regarding the issue with the profile name text color on your homepage.

      To better understand the issue, could you please provide us with a screenshot of the profile name as it appears while scrolling on the homepage? This will help us identify the exact problem and provide you with a more accurate solution.

      Once we have the screenshot, we’ll guide you through the steps to change the text color and ensure it is visible at all times.

      Thank you for your cooperation.

      Best regards,
      Dip Saha

      dipsaha

      (@dipsaha)

      Hi @juanminino ! I understand you’re having an issue with the word “by” not translating to “por” in your Spanish Tutor LMS plugin, even though the translation seems correct on translate.www.ads-software.com.

      You can consider these steps for fixing:

      1. Clear your browser cache: Sometimes your browser stores old versions of web pages. Clearing the cache might force it to load the latest version of the plugin including the correct translation.
      2. Update WordPress translations: There might be updated translations available for Tutor LMS. Go to your WordPress Dashboard -> Settings -> General, make sure your site language is Spanish, and then go to Dashboard -> Updates -> Update Translations.
      3. Check your translation plugin: If you’re using a translation plugin, it could be interfering with Tutor LMS translations. Try temporarily disabling it to see if that helps.
      4. Inspect Tutor LMS language files: In rare cases, there could be an issue with the plugin’s language files. You can access these via FTP or a file manager in your wp-content/languages/plugins/ folder. Look for tutor-lms.pot and tutor-lms-es_ES.po. Compare the translation of “by” in the .po file with what you see on your site

      For additional information, you may refer to our comprehensive documentation: https://docs.themeum.com/tutor-lms/tutorials/how-to-translate-tutor-lms/ . This resource provides detailed instructions and troubleshooting steps to ensure a successful translation process.

      Let me know if you need further assistance.

      Best Regards
      Dip Saha

      • This reply was modified 8 months ago by dipsaha.

      Hello @vyhoanghadan ,

      It appears that you might need to refresh the permalinks. Occasionally, permalink issues can result in “Page Not Found” errors. To resolve this, please navigate to Settings > Permalinks in your WordPress admin and click Save Changes without making any modifications. This action will refresh the permalink structure.

      Moreover you should recheck that you have the same view filename with the array index name.

      For example,

      $links['custom_link'] = [
      "title" => __('Custom Link', 'tutor'),
      //no need of url as you have custom view
      "icon" => "tutor-icon-calender-line",

      ];

      here 'custom_link' is the index so view filename should be custom_link.php

      This should resolve the issue.

      Best regards,
      Dip Saha

      • This reply was modified 8 months, 1 week ago by dipsaha.
      • This reply was modified 8 months, 1 week ago by dipsaha.
      • This reply was modified 8 months, 1 week ago by dipsaha.
    Viewing 12 replies - 61 through 72 (of 72 total)