Marc dooder

Dear user,

the limit should be set each week, if you think there is any issue or the limit is not set to 0 each week, please contact our support team, they will check what can be the issue and will provide a fix

sorry for the inconvenience, we will do our best to solve this.

no reply so far, will close this issue

the issue that you are getting is very generic and it can be caused by different things, [redacted]

• This reply was modified 4 years, 2 months ago by Steven Stern (sterndata).
• This reply was modified 4 years, 2 months ago by Steven Stern (sterndata).

Hello and sorry for the late reply, there is an option to configure to use either the displayed value or the actual values, both are available on the aliexpress products, some users use the displayed values and other use the actual value,
for more details please let us know

hello

when someone buy from your shop, you can place the ordeer on aliexpress using the customer details, the plugin can help you to place the order on aliexpress, and to automate this process

I hope this anwser your question, for more details, please contact our support team

this is written on the wrong plugin, I will close this support case, for any issue, please contact our support eam

hello and thank you for raising this issue, a temporary issue has been found and has been fixed, please try again and let us know,

sorry for the late reply, it is better to use the email for faster reply
you can find answer below:

Yes, was comparing different solutions and found yours to suit me best so I sent a message on your site through this page: https://www.wooshark.com/contact-us but never received a reply after waiting 2 to 3 days.
strange, there should be an issue, can you please resent us a new support case ?

Thanks for the reply and I have some more questions.

1- – no this will not interfer with the already import products manually or using other solution, the new products will be distinguished and will not have any effect on the old products

a) Ok, so when I install wooshark, this will be independent of all the woocommerce product pages?
to be honest, question not very clear ? what do you mean independent ? can you please be more precise ?

b) You mean it will be on a different page than my woocommerce products I added manually or imported through other means other than the wooshark import?
they are products available on woocommerce, they are have just extra attributes to differnetiate them from other products, but these attribtue will not change any configuraiton on your woocommerce, just to recognise products imported by wooshark.

c) After I install wooshark, will I be able to use both the standard woocommerce add products and also wooshark if I wanted to import products?
woocommerce is always there, they are complemntary actually, wooshark will help you to automate things that you are used to do manually on woocommerce.

d) Will I still be able to add and remove woocommerce products anytime separately from wooshark import?

yes sure, no issue

2- you can remove the plugin, no issue so far, if you have any specific doubt, please let me know so that II can clarify it to you

a) Does this mean that the products will remain and it will be a manual process to remove correct?
yes.

3) I have a plugin that changes the standard woocommerce order numbers with prefix and suffix, will it work with that if a wooshark imported product was sold to show the new format of the order numbers?
it should work, the order number will not be an issue while using wooshark

Thanks in advance for taking the time to answer my questions

I hope I answered your question, if it is not the case, please let me know,
please send us again a new support case to check why you did not get any reply n you first support case which is very strange, because we should be 100% updated with all support cases

no reply so far, issue to be closed

Hello and thank you for reaching, we have 0 pending support thread, can you please resend your email to check why you did not get a reply ? this is strange, meanwhile I will reply to your question here,

`1- no this will not interfer with the already import products manually or using other solution, the new products will be distinguished and will not have any effect on the old products

2- you can remove the plugin, no issue so far, if you have any specific doubt, please let me know so that II can clarify it to you

thank you and have a good day

Hello, the free version allow to create custom reviews after you import the plugin, you can go to the tab products then click insert reviews, this will allow you to insert reviews to the already imported products,

if you want to import reviews from aliexpress, you can either install the free plugin wooshark reviews for aliexpress and amazon or go the premuim version of the plugin

thank you and have a good day

Hello and thank you for posting a review,

but before posting a review did you try to contact our support at least to check what can be your issue ? I recommend you to contact our support, we will help you to make this work.

Issue has been fixed, the default language now is english not french.

thank you for reaching out, I have already sent an email to provide me more details, meanwhile I am trying to reproduce the issue in order to fix it,
which browser are you using by the way ?
try to use a different browser to check if the issue is the same or not

I am wondering why you are saying such thing ? the plugin is free to use nd everybody can use it for free, I am not sure if this is a mistake from you or what,
if you are not able to use the plugin, you can contact me and I would be happy to help you,
I find it is not fair to say that is not free.