Daman Jeet

Resolution Reason: Theme Author Had modified all the native WooCommerce position , even though Campaign was running, the countdown timer was coming up it wasn’t rendered because of theme positions.

A compatibility patch for theme was provided.

Hi @umeli ,

Thanks For using Real Time Validation For Gravity Forms.

Please raise a support ticket by visiting Gravity Form Settings > Real Time Validation > Support.

Please provide the working URL where this issue exists.

We will check for the issue & will get back to you soon.

Thanks!
D.Jeet

Hi @tberin ,

Thanks for using Real Time Validation For Gravity Forms.

This plugin is made to validate fields based on some defined RegEx pattern OR Gravity Form native validation’s (eg: Confirm Email).

We still do not support any custom written validations.
However, we will surely want to provide custom validation in our next version.

Stay Tuned.

Thanks!
D.Jeet

Hi @ronaldsiswara,

You should look for Gravity Form hooks in your theme’s functions.php file.
If it’s not there, it should be coming from some plugin for sure.

Please go to Gravity Form Settings> Real Time Validation and raise a support ticket. So that I could access necessary info about your environment.

Thanks!
D.Jeet

Hi @ronaldsiswara,

I looked into the issue on the URL you have given.

I tried to replicate the issue on the GF 2.1.3 but what I found is there is a different HTML structure rendering over your site for the name field, that made our plugin throw error.

I think there is some customization exists for the gform name field.

Please check for the customization and then I could you help you out with this issue.

Thanks,
Djeet

Hi Max,

Thanks for using this plugin.

Yes, You can manually trigger validation to each field, get the response in boolean and then do your stuff on that basis.

Suppose you need to check field id #2 of the form ID #1 of your form, you can do something like:

var response  = all_validations[1][2].validate();
if(response) { 
    // handle success
   }
 else {
   // handle failure
}

Use this code the way you want.
As you are the first one to request such kind of technical stuff. Please report us if it does not work or you find trouble setting this up.

Thanks,
D.Jeet

Interesting. How have you added fields in the Gravity Forms?

Hi Julio,

Usually, we copy RegEx from somewhere and there is a possibility that it can have spacings.This issue was fixed after removing extra spacings from RegEx.

Not sure if you are facing similar issue.

Let me know if it doesn’t work for you.

Thanks
Daman Jeet

Hi @schleckel,

Thanks for the working URL.

I looked into the issue and found that there exist two instances of the same Gravity Form (same ID).

Real Time Validation For Gravity Forms is “not” yet compatible with the multiple instances for the same Form.

Solution: You need to create two different forms, enable Real Real Time Validation & configure validations for each form and call them on your page as you want.

Also, there exist tab-index issue also when you call two or more forms at one page.
Here is the Gravity Form doc to handle this. https://www.gravityhelp.com/documentation/article/set-tabindex/

Hope It will work.

Thanks,
D.Jeet

Hi @schleckel,

Glad you liked our plugin.

We show the error message to any field on mouse out as well as while using tab-key.

You can see this working here https://demo.formsoptimizer.com/.

But if in case it’s not working on your end we need to troubleshoot further.

Could you provide a working URL where I can experience the issue live?

Thanks.
D.Jeet

Hi,

The issue was with the way RegEx was set up.The spacing between RegEx was causing from to break. It was resolved on the personal ticket.

Thanks
Daman Jeet

Hi David,

Glad that you like the plugin.

Phone Field has two types: International and the United States.GF applies masking for US based numbers which ensure that one can never enter in incorrect format.

RegEx has no role to play US-based numbers. If you flip the option to International, you will find RegEx field.

Zip Code:

Can see RegEx working https://slack-files.com/T03EW76TW-F43R4K9M4-84b8e7b594

Let me know if I am missing anything.

Thanks
Jeet

• This reply was modified 7 years, 9 months ago by Daman Jeet.
• This reply was modified 7 years, 9 months ago by Daman Jeet.

Hi Bryan,

Something is going on over here. We need to fully troubleshoot:

Can you send your form export and URL AT [email protected]?

Let me check to see if it’s the same scenario.

Thanks
Jeet

Hi Harry,

The cause of the error has been detected.Need to perform couple of steps for resolution.

On your set up, there is additional PHP script written (somewhere in functions.php or otherwise) that is changing the form ID of GF.

Look at this screenshot gform_wrapper_964487130 .In this 964487130 should be the form id which is rare for a sequentially incrementing number beginning from 1.

https://slack-files.com/T03EW76TW-F3ZAUFEQ2-1c64bcebc2

While Real Time Validation plugin pulls out ID of form as “16” which is more realistic.

https://slack-files.com/T03EW76TW-F401EAPGW-609068212a

This mismatch cause RTV to not recognize the fields.

Now do this.

Possible Steps for Resolution:

1) Note the ID of the form in question. If its 16, there is some script which is modifying that parameter

2) Create a fresh new form may be with just 1 field for email. Note down its ID from backend to check if the same xxx id is rendered in gfrom_wrapper_xxxx.This will tell us that whether changing of ID is just form specific problem or the script modifies it for every form.

3) Activate RTV on the form created in step 2) and note if it works.

4) If test is successful in step 3), create a new form with same fields as original form ( note: don’t duplicate create a fresh form) and activate RTV )

5) If ID for the newly created form in step2) still changes on the frontend, you would have to identify the script which does this.This is a huge change for any plugin to modify the core id of GF form.I am sure some custom script somewhere should be doing it.

Let me know.

Thanks
Jeet

Hi Harry,

This is the first time this bug has been reported.I need some additional information regarding your set-up:

1) Please go to Gravity Form Settings> Real Time Validation and raise a support ticket.OR if its a local server with no capability to transmit email, then provide the list of other GF Addons installed on your set up

2) Export your GF form and send it as an attachment to below email.Would like to see how you have set it up

[email protected]

Once we have some information, we will be equipped to help you further.

Thanks
Jeet