djellsworth

This is the message in the browser console:

XHRPOST
https://connect.squareup.com/v2/analytics/verifications
[HTTP/2 400 99ms]

POST
https://connect.squareup.com/v2/analytics/verifications
Status
400
VersionHTTP/2
Transferred1.22 kB (224 B size)
Referrer Policystrict-origin-when-cross-origin
DNS ResolutionSystem

access-control-allow-credentials
    true
access-control-allow-headers
    Origin, Content-Type, Authorization, X-Requested-With, _connect_js_csrf, X-JS-ID, X-CSRF-Token, Square-Version, X-Allow-Cookies, X-Block-Cookies
access-control-allow-methods
    GET, POST, PUT, DELETE, OPTIONS
access-control-allow-origin
    https://connect.squareup.com
cf-cache-status
    DYNAMIC
cf-ray
    867fd039d91ea6f7-PHX
content-encoding
    gzip
content-length
    178
content-type
    application/json
date
    Thu, 21 Mar 2024 17:55:31 GMT
server
    cloudflare
strict-transport-security
    max-age=631152000; includeSubDomains; preload
vary
    Origin, Accept-Encoding
x-block-upstream-cluster
    payapi-analytics--production
x-content-type-options
    nosniff
x-download-options
    noopen
x-envoy-decorator-operation
    /v2/analytics/verifications
X-Firefox-Spdy
    h2
x-frame-options
    SAMEORIGIN
x-permitted-cross-domain-policies
    none
x-speleo-traceid
    CDN-40fec778-eb4b-45e3-b216-a2f03055b598
x-sq-dc
    aws
x-sq-region
    us-west-2
x-xss-protection
    1; mode=block

Accept
    */*
Accept-Encoding
    gzip, deflate, br
Accept-Language
    en-US,en;q=0.5
Connection
    keep-alive
Content-Length
    6472
Content-Type
    application/json
Cookie
    _savt=ba3867f8-3607-4f70-8723-db0c8870c2ea; __cf_bm=iciB8PlXFodoTuNuGqAOWBsp3bKJ7fAEs3fegwaXl.0-1711043714-1.0.1.1-xwj2xsmvPvH8f4AooeyN0JAnsNa4GomC_bXzTW6dLx40haHEP2OxrP4WOlBwTjmMUwOEFWLBgb9H5rGECtL0NA
DNT
    1
Host
    connect.squareup.com
Origin
    https://connect.squareup.com
Referer
    https://connect.squareup.com/payments/data/frame.html?referer=https%3A%2F%2Fwww.speechcorner.com%2Fsc-checkout-page%2Forder-pay%2F36629%2F%3Fpay_for_order%3Dtrue%26key%3Dwc_order_reS2PFp8IscmS
Sec-Fetch-Dest
    empty
Sec-Fetch-Mode
    cors
Sec-Fetch-Site
    same-origin
TE
    trailers
User-Agent
    Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:124.0) Gecko/20100101 Firefox/124.0

I have enable the links to be viewable, always forget that part lol.
Currently it is just one card that throws the 400 error on the Post “https://connect.squareup.com/v2/analytics/verifications”
We get emails from customers that the processing spinner just spins (nothing happens) but later the order goes through. This particular one causes this error every time. It will not process.

-Logging enabled. Please see attached.

-Check API keys. I do not see these API keys listed anywhere on the screen (see screenshot attached. I can go to my square developer dashboard and the production environment shows I am using the Square API version 2020-04-22 (49 versions behind). I don’t know if that is related to this plugin or another project I started in the past. I don’t recall ever selecting anything here when using the square plugin.

-Doesn’t work in Sandbox either (the same card number).

Looking forward to your response. We have a couple customers now having the same problem, but other credit cart orders still come through just fine.

Thanks.

Square log: https://drive.google.com/file/d/16KryoThDwkclXCnUpxtR7As6ejp39B-U/view?usp=drive_link

System report: https://drive.google.com/file/d/1l-hN1a-po9gW1i7K9vu40uJWu3Ghj6Pp/view?usp=drive_link

Square settings (no API keys viewed): https://drive.google.com/file/d/1PXf_aaPINjI4ZWeUv45COqdDCsQGv0I_/view?usp=drive_link

I am getting the same error on an existing site previously working just fine with Square (also using the basic Elementor hello theme) using the latest Woocommerce Square plugin. It only is a problem with some cards. Others process just fine, a few just spin and spin at checkout with the follow error:

[POST?https://connect.squareup.com/v2/analytics/verifications?400 (Bad Request)]

We had this same issue with Square. It happens when the customer attempts to save their credit card information (maybe they had already saved the same card under a different email). Anyhow, the fix is to uncheck the option to allow customers to save payment information. This is unfortunate, but looks like the plugin needs a fix.
Debug info is:
06-26-2020 @ 09:45:58 – Response
code: 404
message:
headers: Array
(
[0] => HTTP/2 404
[content-type] => application/json
[square-version] => 2019-08-14
[vary] => Origin, Accept-Encoding
[x-content-type-options] => nosniff
[x-download-options] => noopen
[x-frame-options] => SAMEORIGIN
[x-permitted-cross-domain-policies] => none
[x-xss-protection] => 1; mode=block
[date] => Fri, 26 Jun 2020 16:45:58 GMT
[content-length] => 136
[strict-transport-security] => max-age=631152000; includeSubDomains; preload
)
body: Array
(
[errors] => Array
(
[0] => stdClass Object
(
[category] => INVALID_REQUEST_ERROR
[code] => NOT_FOUND
[detail] => Customer with ID GRGY6DBQT0X9QF3Q435FQMTY88 not found.
)

)

)

06-26-2020 @ 09:45:58 - Status code NOT_FOUND: Customer with ID GRGY6DBQT0X9QF3Q435FQMTY88 not found.