Forum Replies Created

Viewing 15 replies - 1 through 15 (of 17 total)
  • Thread Starter djimmyl

    (@djimmyl)

    Hello,

    I have the following message:
    Your support time is expired. Please renew here

    Up to now I didn’t have any particular needs, but after the last update everything fell apart.
    Is it possible to download a previous version?

    If not, do you know where the error may have come from? Is a fix in progress?

    Thanks

    Thread Starter djimmyl

    (@djimmyl)

    For exemple, when your plugin is enable, Elementor doesn’t work.
    So all the design is corrupt and the tab modify with elementor doesn’t appaear.

    Thank you,

    Thread Starter djimmyl

    (@djimmyl)

    Hello Giuseppe,

    Thanks for the quick update.

    For your information with php 8.0 & 8.2 the plugin has many incompatibilities. Some information on my site is no longer displayed.
    Here is the error wit 8.0 :

    2023/08/18 11:29:01 [error] 91102#91102: *3821333 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught TypeError: array_intersect(): Argument #1 ($array) must be of type array, string given in /www/boucletteco_218/public/wp-content/plugins/yith-woocommerce-ajax-navigation/includes/class-yith-wcan-query.php:1041
    Stack trace:
    #0 /www/boucletteco_218/public/wp-content/plugins/yith-woocommerce-ajax-navigation/includes/class-yith-wcan-query.php(1041): array_intersect('14304', Array)
    #1 /www/boucletteco_218/public/wp-content/plugins/yith-woocommerce-ajax-navigation/includes/filters/class-yith-wcan-filter-tax.php(516): YITH_WCAN_Query->get_query_relevant_term_objects('product_cat', 15, false)
    #2 /www/boucletteco_218/public/wp-content/plugins/yith-woocommerce-ajax-navigation/includes/filters/class-yith-wcan-filter-tax.php(454): YITH_WCAN_Filter_Tax->get_term_products(15)
    #3 /www/boucletteco_218/public/wp-content/plugins/yith-woocommerce-ajax-navigation/includes/filters/class-yith-wcan-filter-tax.php(390): YITH_WCAN_Filter_Tax->get_term_children(15)
    #4 /www/bouclettec" while reading response header from upstream, client: 162.55.86.59, server: bouclette.co, request: "GET /mon-type-de-boucle/boucles/page/3?yith_wcan=1&pa_mon-type-de-boucle=boucles&query_type_ma-densite=or&filter_ma-densite=densite-forte HTTP/2.0", upstream: "fastcgi://unix:/var/run/php8.0-fpm-boucletteco.sock:", host: "bouclette.co:57405"

    And on 8.2 :

    2023/08/18 11:47:37 [error] 72167#72167: *3823379 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught TypeError: array_intersect(): Argument #1 ($array) must be of type array, string given in /www/boucletteco_218/public/wp-content/plugins/yith-woocommerce-ajax-navigation/includes/class-yith-wcan-query.php:1041
    Stack trace:
    #0 /www/boucletteco_218/public/wp-content/plugins/yith-woocommerce-ajax-navigation/includes/class-yith-wcan-query.php(1041): array_intersect('14304', Array)
    #1 /www/boucletteco_218/public/wp-content/plugins/yith-woocommerce-ajax-navigation/includes/filters/class-yith-wcan-filter-tax.php(516): YITH_WCAN_Query->get_query_relevant_term_objects('product_cat', 15, false)
    #2 /www/boucletteco_218/public/wp-content/plugins/yith-woocommerce-ajax-navigation/includes/filters/class-yith-wcan-filter-tax.php(454): YITH_WCAN_Filter_Tax->get_term_products(15)
    #3 /www/boucletteco_218/public/wp-content/plugins/yith-woocommerce-ajax-navigation/includes/filters/class-yith-wcan-filter-tax.php(390): YITH_WCAN_Filter_Tax->get_term_children(15)
    #4 /www/bouclettec" while reading response header from upstream, client: 162.55.86.59, server: bouclette.co, request: "GET /mon-type-de-boucle/crepus/page/4?yith_wcan=1&pa_mon-type-de-boucle=crepus&query_type_mon-type-de-boucle=or&filter_mon-type-de-boucle=boucles-frises HTTP/2.0", upstream: "fastcgi://unix:/var/run/php8.2-fpm-boucletteco.sock:", host: "bouclette.co:57405"

    I have to deactivate your plugin to stop getting errors and continue using my site.

    Thank you for your help

    • This reply was modified 1 year, 7 months ago by djimmyl.
    Thread Starter djimmyl

    (@djimmyl)

    Hello,

    Someone can help me ? Has this happened to others?
    You can try on
    https://dev.bouclette.co/shop
    With the dropdown button “Mon type de boucle”

    Thanks

    Thread Starter djimmyl

    (@djimmyl)

    Hello,

    I reactivated the plugin to 1PM because I impact my site with this test.

    If you tested after 1pm it is normal that it works because the plugin is deactivated.

    Moreover, this behavior occurs only for a connected user (but not for the administrators)

    Thread Starter djimmyl

    (@djimmyl)

    Hello,

    I just activated it. Please let me know as soon as possible so that I can deactivate it without impacting my customers.

    Thanks,

    Thread Starter djimmyl

    (@djimmyl)

    Hello,

    Can someone help me please?
    The only solution I found is to add all my attributes on all my products and then select the relevant terms.
    But I have more than 200 products and 10 attributes containing several terms each time, it will take me a lot of time.

    Finally, I need my attributes to have an OR behavior, not AND.

    Thanks !

    Thread Starter djimmyl

    (@djimmyl)

    Ok ! Thank you very much ??

    Thread Starter djimmyl

    (@djimmyl)

    Hello,

    Unfortunately I realize that the mobile version of the plugin is displayed correctly but my site exceeds the screen limit when I display the plugin on a smartphone.

    I have tried several things, the only way to have a responsive site is to disable the mobile version.
    – Single cache file
    – Single cache file + don’t cache the css of Lucky wheel
    – Separate mobile cache file
    – Separate mobile cache file + do not cache Lucky wheel css

    I use wp-rocket as a cache plugin.

    It’s quite urgent we have to use it for December 1st.

    Thanks for your help.

    Thread Starter djimmyl

    (@djimmyl)

    Solved!
    I define my cache plugin for not to save the plugin css.

    Thread Starter djimmyl

    (@djimmyl)

    It works! Thank you very much for your quick response.

    Thread Starter djimmyl

    (@djimmyl)

    Hello,

    I confirm that your corrections are working.
    thanks a lot for your help !

    Thread Starter djimmyl

    (@djimmyl)

    Hello all ??

    Do you have any idea why I have this bug ?

    Thanks !

    Thread Starter djimmyl

    (@djimmyl)

    I need to disable the script debug because I have some bugs and slowdowns on my website.

    Here is the result when I use the filters with the debug mode

    astra-addon-60b5f729e76d98-46120151.js,qver=3.4.2.pagespeed.jm.v42tVdSi1P.js:16 XHR finished loading: GET "https://bouclette.co/categorie-produit/shampoing/?yith_wcan=1&filter_mon-type-de-boucle=boucles-frises&query_type_mon-type-de-boucle=and".
    XMLHttpRequest.send @ astra-addon-60b5f729e76d98-46120151.js,qver=3.4.2.pagespeed.jm.v42tVdSi1P.js:16
    send @ jquery.js,qver=3.5.1.pagespeed.jm.5AZ7t9qCXM.js:10
    ajax @ jquery.js,qver=3.5.1.pagespeed.jm.5AZ7t9qCXM.js:10
    jQuery.ajax @ VM687:1
    YITH_WCAN_Filter.self._doAjax @ yith-wcan-shortcodes.js?ver=4.0.4:288
    YITH_WCAN_Filter.self.doFilter @ yith-wcan-shortcodes.js?ver=4.0.4:67
    YITH_WCAN_Preset.self.filter @ yith-wcan-shortcodes.js?ver=4.0.4:959
    YITH_WCAN_Preset.self.maybeFilter @ yith-wcan-shortcodes.js?ver=4.0.4:940
    handleChange @ yith-wcan-shortcodes.js?ver=4.0.4:488
    (anonymous) @ yith-wcan-shortcodes.js?ver=4.0.4:506
    dispatch @ jquery.js,qver=3.5.1.pagespeed.jm.5AZ7t9qCXM.js:5
    elemData.handle @ jquery.js,qver=3.5.1.pagespeed.jm.5AZ7t9qCXM.js:5
    astra-addon-60b5f729e76d98-46120151.js,qver=3.4.2.pagespeed.jm.v42tVdSi1P.js:16 XHR finished loading: GET "https://bouclette.co/categorie-produit/shampoing/?yith_wcan=1&filter_mon-type-de-boucle=boucles-frises,frises&query_type_mon-type-de-boucle=and".
    XMLHttpRequest.send @ astra-addon-60b5f729e76d98-46120151.js,qver=3.4.2.pagespeed.jm.v42tVdSi1P.js:16
    send @ jquery.js,qver=3.5.1.pagespeed.jm.5AZ7t9qCXM.js:10
    ajax @ jquery.js,qver=3.5.1.pagespeed.jm.5AZ7t9qCXM.js:10
    jQuery.ajax @ VM687:1
    YITH_WCAN_Filter.self._doAjax @ yith-wcan-shortcodes.js?ver=4.0.4:288
    YITH_WCAN_Filter.self.doFilter @ yith-wcan-shortcodes.js?ver=4.0.4:67
    YITH_WCAN_Preset.self.filter @ yith-wcan-shortcodes.js?ver=4.0.4:959
    YITH_WCAN_Preset.self.maybeFilter @ yith-wcan-shortcodes.js?ver=4.0.4:940
    handleChange @ yith-wcan-shortcodes.js?ver=4.0.4:488
    (anonymous) @ yith-wcan-shortcodes.js?ver=4.0.4:506
    dispatch @ jquery.js,qver=3.5.1.pagespeed.jm.5AZ7t9qCXM.js:5
    elemData.handle @ jquery.js,qver=3.5.1.pagespeed.jm.5AZ7t9qCXM.js:5
    
    Thread Starter djimmyl

    (@djimmyl)

    Hello,

    I activate the script debug and the filter works !
    Do you know why ?

    The debug may impact the loading time of my pages I would like not to use it continuously ??

    Thank you for your help !

Viewing 15 replies - 1 through 15 (of 17 total)