djmisha

Thanks for the fast reply! Your suggestion worked and everything is all good again. Much appreciate the support! Cheers

Here is a screenshot of the console.:

https://www.dropbox.com/scl/fi/z4r2genon813tnzn3uyvf/Screen-Shot-2024-04-28-at-8.19.26-AM.png?rlkey=kcxw1n3nx5lrdj3ubv0p7aebu&st=e1zgypu2&dl=0

2021-06-24T13:10:41+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\API\Google\Connection::get_status Client error: GET https://api-vipgo.woocommerce.com/google/connection/google-mc resulted in a 401 Unauthorized response:
{“statusCode”:401,”error”:”Unauthorized”,”message”:”Invalid token”,”attributes”:{“error”:”Invalid token”}}

2021-06-24T13:11:06+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\API\Google\Connection::get_status Client error: GET https://api-vipgo.woocommerce.com/google/connection/google-mc resulted in a 401 Unauthorized response:
{“statusCode”:401,”error”:”Unauthorized”,”message”:”Invalid token”,”attributes”:{“error”:”Invalid token”}}

2021-06-24T13:11:30+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\API\Google\Connection::get_status Client error: GET https://api-vipgo.woocommerce.com/google/connection/google-mc resulted in a 401 Unauthorized response:
{“statusCode”:401,”error”:”Unauthorized”,”message”:”Invalid token”,”attributes”:{“error”:”Invalid token”}}

2021-06-24T13:12:36+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\API\Google\Connection::get_status Client error: GET https://api-vipgo.woocommerce.com/google/connection/google-mc resulted in a 401 Unauthorized response:
{“statusCode”:401,”error”:”Unauthorized”,”message”:”Invalid token”,”attributes”:{“error”:”Invalid token”}}

2021-06-24T13:27:21+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\API\Google\Connection::get_status Client error: GET https://api-vipgo.woocommerce.com/google/connection/google-mc resulted in a 401 Unauthorized response:
{“statusCode”:401,”error”:”Unauthorized”,”message”:”Invalid token”,”attributes”:{“error”:”Invalid token”}}

Thanks Jason! I appreciate the heads up ??

I upgraded to the latest version and tried again – and how we have a new error.

One the “Set Up Your Accounts” nothing is loading on the page and I see “There was an error loading Google Account info”

Thank you. I appreciate the effort. For now I am going to wait and keep an eye on this space until more people review and we start seeing a positive flow of feedback. Then I will consider engaging once again to get this setup on our store. Thanks again!

Hello – thanks for all your assistance so far. Unfortunately I was not able to resolve the issue from any of the provided instructions.

1. I followed the Meta tag instructions and do have the tag in the source code and Caching disabled. Still not able to verify.

2. I followed the advice to disable plugins and try to verify. This is very bad advice. You are recommending to take an active store and disable its functionality and theme, which could potentially cause other problems. Either way this bad advice also did not resolve the issue.

Most well developed and tested WordPress plugins work out of the box, that is their magic ability when a plugin is built correctly. This plugin is not ready for prime time, I am not the only one having this issue and have spent a few days now trying to resolve this.

I stand by my review. This plugin does not work, and is obviously in early development. And at this point I am now helping the developers’s troubleshoot their code instead of tending to my business.

I recommend those reading this to wait until the plugin developers have resolved issues before installing this.

Please have a look at the logs you requested below:

2021-06-16T14:25:51+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\API\Google\SiteVerification::insert {
  "error": {
    "code": 400,
    "message": "The necessary verification token could not be found on your site.",
    "errors": [
      {
        "message": "The necessary verification token could not be found on your site.",
        "domain": "global",
        "reason": "badRequest"
      }
    ]
  }
}

2021-06-16T14:26:08+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\API\Google\SiteVerification::insert {
  "error": {
    "code": 400,
    "message": "The necessary verification token could not be found on your site.",
    "errors": [
      {
        "message": "The necessary verification token could not be found on your site.",
        "domain": "global",
        "reason": "badRequest"
      }
    ]
  }
}

2021-06-16T14:31:53+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\API\Google\SiteVerification::insert {
  "error": {
    "code": 400,
    "message": "The necessary verification token could not be found on your site.",
    "errors": [
      {
        "message": "The necessary verification token could not be found on your site.",
        "domain": "global",
        "reason": "badRequest"
      }
    ]
  }
}

2021-06-16T14:32:20+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\API\Google\SiteVerification::insert {
  "error": {
    "code": 400,
    "message": "The necessary verification token could not be found on your site.",
    "errors": [
      {
        "message": "The necessary verification token could not be found on your site.",
        "domain": "global",
        "reason": "badRequest"
      }
    ]
  }
}

2021-06-16T14:35:54+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\API\Google\SiteVerification::insert {
  "error": {
    "code": 400,
    "message": "The necessary verification token could not be found on your site.",
    "errors": [
      {
        "message": "The necessary verification token could not be found on your site.",
        "domain": "global",
        "reason": "badRequest"
      }
    ]
  }
}

2021-06-16T14:37:08+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\API\Google\SiteVerification::insert {
  "error": {
    "code": 400,
    "message": "The necessary verification token could not be found on your site.",
    "errors": [
      {
        "message": "The necessary verification token could not be found on your site.",
        "domain": "global",
        "reason": "badRequest"
      }
    ]
  }
}

2021-06-16T14:39:19+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\API\Google\SiteVerification::insert {
  "error": {
    "code": 400,
    "message": "The necessary verification token could not be found on your site.",
    "errors": [
      {
        "message": "The necessary verification token could not be found on your site.",
        "domain": "global",
        "reason": "badRequest"
      }
    ]
  }
}

Thanks for the reply Jason!

The domain is silverfever.com

We do have quite a few plugins installed, but I think worth a mention is Jetpack, Akismet, WP Super Cache.

Here are the errors from the log you requested. Thanks for your assistance! Appreciate your help.

2021-06-16T11:04:28+00:00 CRITICAL Uncaught Automattic\WooCommerce\GoogleListingsAndAds\Exception\InvalidValue: The value of public must be either of [sync-and-show, dont-sync-and-show]. in /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Exception/InvalidValue.php:71
Stack trace:
#0 /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Value/ChannelVisibility.php(39): Automattic\WooCommerce\GoogleListingsAndAds\Exception\InvalidValue::not_in_allowed_list('public', Array)
#1 /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Value/ChannelVisibility.php(64): Automattic\WooCommerce\GoogleListingsAndAds\Value\ChannelVisibility->__construct('public')
#2 /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Admin/MetaBox/ChannelVisibilityMetaBox.php(147): Automattic\WooCommerce\GoogleListingsAndAds\Value\ChannelVisibility::cast('public')
#3 /home/silverfever/public_html/wordpress/wp-includes/class-wp-hook.php(2 in /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Exception/InvalidValue.php on line 71

2021-06-16T11:06:22+00:00 CRITICAL Uncaught Automattic\WooCommerce\GoogleListingsAndAds\Exception\InvalidValue: The value of public must be either of [sync-and-show, dont-sync-and-show]. in /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Exception/InvalidValue.php:71
Stack trace:
#0 /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Value/ChannelVisibility.php(39): Automattic\WooCommerce\GoogleListingsAndAds\Exception\InvalidValue::not_in_allowed_list('public', Array)
#1 /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Value/ChannelVisibility.php(64): Automattic\WooCommerce\GoogleListingsAndAds\Value\ChannelVisibility->__construct('public')
#2 /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Admin/MetaBox/ChannelVisibilityMetaBox.php(147): Automattic\WooCommerce\GoogleListingsAndAds\Value\ChannelVisibility::cast('public')
#3 /home/silverfever/public_html/wordpress/wp-includes/class-wp-hook.php(2 in /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Exception/InvalidValue.php on line 71

2021-06-16T11:07:21+00:00 CRITICAL Uncaught Automattic\WooCommerce\GoogleListingsAndAds\Exception\InvalidValue: The value of public must be either of [sync-and-show, dont-sync-and-show]. in /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Exception/InvalidValue.php:71
Stack trace:
#0 /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Value/ChannelVisibility.php(39): Automattic\WooCommerce\GoogleListingsAndAds\Exception\InvalidValue::not_in_allowed_list('public', Array)
#1 /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Value/ChannelVisibility.php(64): Automattic\WooCommerce\GoogleListingsAndAds\Value\ChannelVisibility->__construct('public')
#2 /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Admin/MetaBox/ChannelVisibilityMetaBox.php(147): Automattic\WooCommerce\GoogleListingsAndAds\Value\ChannelVisibility::cast('public')
#3 /home/silverfever/public_html/wordpress/wp-includes/class-wp-hook.php(2 in /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Exception/InvalidValue.php on line 71

2021-06-16T11:11:42+00:00 CRITICAL Uncaught Automattic\WooCommerce\GoogleListingsAndAds\Exception\InvalidValue: The value of public must be either of [sync-and-show, dont-sync-and-show]. in /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Exception/InvalidValue.php:71
Stack trace:
#0 /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Value/ChannelVisibility.php(39): Automattic\WooCommerce\GoogleListingsAndAds\Exception\InvalidValue::not_in_allowed_list('public', Array)
#1 /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Value/ChannelVisibility.php(64): Automattic\WooCommerce\GoogleListingsAndAds\Value\ChannelVisibility->__construct('public')
#2 /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Admin/MetaBox/ChannelVisibilityMetaBox.php(147): Automattic\WooCommerce\GoogleListingsAndAds\Value\ChannelVisibility::cast('public')
#3 /home/silverfever/public_html/wordpress/wp-includes/class-wp-hook.php(2 in /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Exception/InvalidValue.php on line 71

2021-06-16T11:15:36+00:00 CRITICAL Uncaught Automattic\WooCommerce\GoogleListingsAndAds\Exception\InvalidValue: The value of public must be either of [sync-and-show, dont-sync-and-show]. in /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Exception/InvalidValue.php:71
Stack trace:
#0 /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Value/ChannelVisibility.php(39): Automattic\WooCommerce\GoogleListingsAndAds\Exception\InvalidValue::not_in_allowed_list('public', Array)
#1 /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Value/ChannelVisibility.php(64): Automattic\WooCommerce\GoogleListingsAndAds\Value\ChannelVisibility->__construct('public')
#2 /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Admin/MetaBox/ChannelVisibilityMetaBox.php(147): Automattic\WooCommerce\GoogleListingsAndAds\Value\ChannelVisibility::cast('public')
#3 /home/silverfever/public_html/wordpress/wp-includes/class-wp-hook.php(2 in /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Exception/InvalidValue.php on line 71

2021-06-16T13:32:00+00:00 CRITICAL Uncaught Automattic\WooCommerce\GoogleListingsAndAds\Exception\InvalidValue: The value of public must be either of [sync-and-show, dont-sync-and-show]. in /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Exception/InvalidValue.php:71
Stack trace:
#0 /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Value/ChannelVisibility.php(39): Automattic\WooCommerce\GoogleListingsAndAds\Exception\InvalidValue::not_in_allowed_list('public', Array)
#1 /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Value/ChannelVisibility.php(64): Automattic\WooCommerce\GoogleListingsAndAds\Value\ChannelVisibility->__construct('public')
#2 /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Admin/MetaBox/ChannelVisibilityMetaBox.php(147): Automattic\WooCommerce\GoogleListingsAndAds\Value\ChannelVisibility::cast('public')
#3 /home/silverfever/public_html/wordpress/wp-includes/class-wp-hook.php(2 in /home/silverfever/public_html/wordpress/wp-content/plugins/google-listings-and-ads/src/Exception/InvalidValue.php on line 71

• This reply was modified 3 years, 5 months ago by djmisha.

I have the same issue. Not able to verify.
Do not have plugins installed that would block.
Account in Google Merchant has the site verified.