dkwolpert

I have the exact same issue. I don’t have any plugins installed that are anywhere close to a version 6.6. The dashboard shows everything is up to date. Ideas?

Man, this is frustrating. I called GoDaddy before installing Easy. GoDaddy said there’s nothing they can (or would) do. They of course claimed ignorance of why Google has blocked them, and said there’s nothing they can do because they don’t control Google. Their only suggestions was to install an SMTP plug-in. A Google search shows dozens of people in my same predicament. I suspect my only option is to switch to a different WP host.

Must I follow these steps for this to work?
https://support.google.com/a/answer/2956491?hl=en

Using my personal Gmail account results in the same error.

I mistyped the host–I was using smtp.gmail.com

This is the third time I’ve added this, but the ONLY thing that appears in the Debug Info box is:

SMTP ERROR: Failed to connect to server: Connection refused (111)SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

I’m using 1.2.9

But to clarify: our admin has not yet configured Gsuite per these instructions (https://support.google.com/a/answer/2956491?hl=en). Is that not necessary for this to work?

For context, the reason I’m trying to set up Easy is because we have online forms on our WP site built with Gravity Forms, and every email notification sent by Gravity Forms is flagged as spam by Gsuite, which we use internally for email. Specifically, Google thinks our WP host’s (GoDaddy) email servers are spam senders. GoDaddy’s only suggestion is to use an SMTP plugin. So if Easy will NOT resolve this, let me know now.

The settings I’ve tried :
SMTP Host: smtp.google.com
Encryption: SSL
Port: 465
Auth: Yes

Also tried TLS with port 587.

I’m a little confused by Google’s documentation for Step 2. Our “on-premise mail server” is really Gsuite in my case, correct? In Easy, we’d need to change the host from smtp.google.com to smtp-relay.gmail.com on port 587 using TLS, correct?

Thank you!
Dave

When I try to send a test email, the Debug Info area displays:

SMTP ERROR: Failed to connect to server: Connection refused (111)SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

The debug log file has no content.

Let me ask again: Do the username and password need to belong to the GSuite Admin? We have a corporate GSuite account. I’m using my email and password (which ARE correct) and I am not the Admin. Does that matter?

Also, GoDaddy hosts our WP site, if that matters.