dleigh

Boy, that would have been great to continue the conversation here since I think I’m seeing something similar.

Sorry about the silence. I believe that I either solved it or found a work around. It was probably NOT your issue but frankly it’s too long ago and it not on the front-burner. Yes close this. Thanks!

Here’s what my CrowdSec activity looks like: https://filerun.leighweb.com/wl/?id=GW9GhWFzwL5ie52yCNXhBkLEqnTGJLEs

On that same 3-dot menu, I just tried “removing the security engine” and it did so. Now when I try to enroll, it will NOT enroll the engine. I can’t get back to the view that is in the image in the above post. I remove the enroll id save the page and then add it back and save the page and no change – either on the Shield configuration page nor in CrowdSec. It won’t enroll now.

I have the Health Check & Troubleshooting plugin installed so I did the troubleshooting on the Shield plugin and went through the same steps but nothing changed. There is some way, it seems to me, that Shield is no longer communicating with CrowdSec.

Is there a way to debug the call to CrowdSec?

Well, when I go to CrowdSec, I have a “Security Engine” enrolled, which is at our site. Here’s what it looks like to me: https://filerun.leighweb.com/wl/?id=on0MYoQDc1aNkkhFLbl9GJqMtbZdsC9n

Is that proof of enrollment?

Clicking on the “3-dot” menu, I can copy a machine id and the id seems legit. Is there any way that this line in Strings.php:

$machID = $con->getModule_IPs()->getCrowdSecCon()->getApi()->getMachineID();

might be failing for some reason and hence, the machine id is not getting filled? ‘Cause it seems to be there on the CrowdSec side.

• This reply was modified 1 year, 2 months ago by dleigh.

Would cancelling/recreating my Crowdsec account work?

Hi @paultgoodchild – any thoughts on this? Thanks!

Thanks for the quick reply and the good news of a coming fix!

True, but that’s a bit misleading in that it doesn’t actually use the plugin at all or any of its styling features. You get a raw Instagram embed (that anyone can do) and that’s not what I’m looking for. Bummer.

• This reply was modified 1 year, 6 months ago by dleigh.

I have exactly the same question and I’m not sure how the proposed solution in that article is the answer to the question since it requires the Pro version and what we’re after is:

“Embed singular Instagram posts with our Instagram oEmbed support “

Which is listed under the section “Free Features“

Doesn’t look very “free”. Any other options?

Point taken. I hope you’ll also see, from my level of frustration, the effect of certain UX decisions. Thanks for a great product.

Removing my reply as the issue was resolved.

Ok, thanks for the reply. That makes sense based on what we saw.

Ok, I see now that there are small “+” and “x” buttons on the page to allow one to repeat the group. Now, I’m using the Divi page builder and it shows only the group field name to choose the custom field to display the contents OR I can manually enter a custom field name. If I do it manually, to reference one of the repeated iterations, what is the form of the field name? Thanks!

Look in the wp_blogs table (your table prefix may be different from “wp”) and you might find that there is an issue with the “path” or “domain” columns. I had the same problem today with a search-replace in a multi-site. After changing the path in this table (note: this is in addition to what’s in wp_options), it worked for me.