dlouys

Hi there,

Thanks for the quick reply.

I have excluded this page from WPRocket and it does indeed seem to work just fine now. So there must be some incompatibility between these two plugins.

As for now, it’s not critical for this page to be optimized by WPRocket, so I guess that solves my problem.

Thanks a lot for helping me out !

Best regards

Thanks for the info Emre !

Any idea why that would be the case ? Any suggestion as to how troubleshoot this issue ?

Thanks a lot in advance ??

David

Hi Emre,

I’m experiencing some issues with the plugin.

First of all, the settings layout seems odd with question marks appearing and I’m unable to clear the site cache through the quick links on the upper band. When I put the mouse on the drop down menu, I can’t select any of the options such as ‘clear all cache’ etc.

Here is a screenshot :

https://snipboard.io/cC8sqj.jpg

As usual, any help troubleshooting the issue would be really appreciated.

Thanks;

David

Hi Emre,

The CDN support can’t replicate the issue and makes the hypothesis that it could come from a firewall problem. Since you did manage to replicate the issue, does that seem plausible to you ?

Here is what the support says :

*/ Do you have something behind KeyCDN, such as a firewall that may need to whitelist KeyCDN’s requests? I ask because we’re receiving the wrong content type, which looks like is coming from Incapsula (https://i.imgur.com/1l1zVGB.png):

curl -I https://europe-ee3b.kxcdn.com/wp-content/uploads/2018/11/LogoB2.png
HTTP/2 200
server: keycdn-engine
date: Mon, 21 Dec 2020 19:03:05 GMT
content-type: text/html
content-length: 212
x-ip: 0
cache-control: max-age=604800
x-iinfo: 14-45428039-0 2NNN RT(1608371517819 95) q(0 -1 -1 1) r(0 -1) B10(4,289,0) U18
expires: Mon, 28 Dec 2020 19:03:05 GMT
link: <https://h3xagon.com/wp-content/uploads/2018/11/LogoB2.png&gt;;; rel=”canonical”
x-cache: HIT
x-shield: active
x-edge-location: ussf
access-control-allow-origin: *
accept-ranges: bytes
*/

Any help would be super appreciated !

David

Thanks for the quick reply Emre, I’ve contacted my CDN provider with the info you gave me.

Best,
David