dlysonski

While this supercache error remains unexplained, I was able to FTP in and rename the “wp-super-cache” folder once the host ran a script to reset directory permissions inherited by parent folders. When it rains, it pours!

“If not for bad luck, I’d have none at all!”

Well, I was able to FTP in and can see that there is no “home” directory, as the error said. https://www.screencast.com/t/CQwrtfbtjd

I wasn’t able to find the plug-in in the respective folder either.

I wish I could say I was one step closer toward a solution but I am at a loss. Please help!

Thank you so much! I inherited this site and have only accessed it through WP. I’ll contact the host for ftp creds.

Do you happen to know if the site needs this plug-in? I obv have to disable it to get in but would you recommend I clear the cache or remove it entirely?

I greatly appreciate your help!

Dave

I’ve had the same SuperCache issue since you have and have been following your post in hopes of a resolution. We can’t fix what we can’t login to!