dmwc

Thanks Joey, let me check if some customizations causes this error.

Yes that was the case, we already found out. Thank you!

Hi John, false alarm, it was a database error. Everything works smooth now.

Thank you!

No, even on another PC I have the same problem, but I guess it’s not your plugin. It’s some thing with the database. We installed Redirection, it works fine, but after we updated the database the error occured. But there is another bug, we can’t upload files anymore “Could not insert post into the database”. So we look into the database first ?? Keep you posted.

No, there’s no cache plugin installed yet and we deleted the browser cache. But let me check other browsers. Keep you posted!

Got it, many thanks!

But, another question. If the webshop knows that I am located in the Netherlands a message appears: Customer matched zone “NL”. This doesn’t make sense for me because this irritates our customers. But, we could use this function to tell the customers that local pick up is possible. How can I edit this function?

Many thanks!
Dirk

Hi Shaun,

I found the problem. If I change the tax status from taxable to none, it works!

Thanks
Dirk

Thanks Shaun,

I actually tried reordering the shipping zones and it makes sense that that didn’t work what I did.

But at first I tried the following (and re-did that now):

1. Adding “Local Pickup” to the Shipping Zone Netherlands and Germany.
2. Make sure that no other shipping zone “overrules” this zone.

In my test account the option is not shown in the checkout.

If reorder the shipping methods from:

Flat Rate
Free Shipping from 80€
Local Pickup

to

Local Pickup
Flat Rate
Free Shipping from 80€

… the checkout shows the Local Pickup method, but I only this. There is no option to choose Flat Rate.

I enabled Debug but nothing is shown after that: where do I find a log of that? It’s not under Status->Logs.

Again thanks for you help!
Dirk

• This reply was modified 5 years, 2 months ago by dmwc.

Hallo,

nee, wir nutzen kein weiteres Plugin für den Versand. Vorher halt der DHL-Plugin, das ist aber gel?scht. Aber dann warten wir einfach die n?chste Version ab.

Danke
Dirk

sure

Yes we updated the plugin recently and I just updated the plugin to version 1.4.3.

Screenshots: https://gyazo.com/0d81a18323021576142292881aa70653

This is Firefox on Mac.

I use Safari on Mac, and in this case, an HTML files of the backend is downloaded.

This happens while downloading in bulk or single.

Thanks!

No we didn’t anything, it worked a short time and then again, not.

Works again on our side!

We discovered the same error this morning: https://gyazo.com/d615a0af60d95c54c0a5b29f76650ce2