Dnesscarkey

Hi Makinde,

Thanks for reaching out. Currently, we don’t have support for YITH POS, but I’d be happy to look into it. Could you please share the URL where you’re experiencing this issue and also the plugin link from where you got it? I’ll study the details and see if there’s anything we can do to add support for it.

Thanks,

Sorry to hear you’re frustrated. The API key is necessary to convert font files into WOFF and WOFF2 formats automatically, which are the standard formats supported by all browsers to ensure compatibility. I understand it may seem like an extra step, but it’s in place to make sure your fonts work properly across all platforms.

Hi Donalisa,

Thanks for reaching out. Since you’re using Profile Builder for registration and password recovery, could you share the exact link or section where you’re experiencing issues? The link you sent before was for the admin panel.

Looking forward to your response.

Best,

While checking your website console, I found multiple JavaScript errors related to jQuery not being found. Our plugin also requires jQuery to function properly. Please enable jQuery on your website, as it comes by default with WordPress but may have been disabled. This should resolve the issue.

Sorry, my mistake, I meant to say version 2.2.09.

Are you using any other plugins for password reset functionality?

Best regards,

Thanks for checking. I’ve also reviewed our IP blacklist, and there are no blocked IPs on our end. Based on past cases, some server settings can cause this issue, especially if the license activation page reloads without any error message.

Here are a few things you might want to check:

1. CDN Settings: If you’re using a CDN, try disabling it temporarily. Some users have reported that disabling the OVH CDN resolved similar issues.
2. Firewall & Security Settings: Even if Fail2Ban isn’t blocking our IP, other security layers (like ModSecurity or Imunify360) might be interfering with external requests. It could be worth checking their logs.
3. Cloudflare & Caching: If Cloudflare is enabled, try:
   • Clearing the cache for the domain and verification endpoint.
   • Disabling Edge Cache TTL or setting it to a low value to avoid caching security pages.

Let me know if any of these help.

Best,

Hi @neuralsync,

Sorry to hear about the issue. Could you please share the checkout URL ? This will help us investigate the problem further.

Looking forward to your response!

Best,
Dnesscarkey

Hi @hasaanch,

Thanks for reaching out. Could you check if your server can make a cURL request to dineshkarki.com.np? wanted to ensure there are no security measures or firewall rules blocking the connection, as these can sometimes interfere with license activation. May be you can ask your hosting provider to check on this.

Best,
Dinesh

Hi @emiliengerbois,

Thanks for reporting this issue. Could you please share the URL of the Frontend Reset Password plugin you are using? Also, could you provide the exact error message or log details you are seeing? This will help us investigate the conflict more effectively.

Looking forward to your response!

Best,

Could you let us know which version of WP Armour Extended you are using? This issue was resolved in version 1.38.

Thanks

Hi @perce2,

We appreciate your support and your extended version license! While we don’t have an archive of that specific feature’s code, we’ll take your suggestion into consideration for future updates.

Found that you have uploaded zodiak-variable 3 times. However, the first one don’t have any font weight and style defined. So i suggest to delete that one.

ALso, for all those 3 varaitions seems like you have uploaded the same font file called Zodiak-Variable.woff. Can you please make sure you are uploading the different font file based on their weight and style.

Thanks

Thank you for your review! ?? We’re glad our plugin helped you block spam and keep your websites clean. It’s awesome to hear that Microsoft’s Copilot introduced you to our plugin! If you ever need any assistance or have suggestions, feel free to reach out. Happy to have you on board!

Hi Alex,

We might have an update ready by the end of this month. Thanks for your patience!

Best,
Dinesh

Hi Giovanni,

There was an issue regarding the same IPs being added multiple times in the records. Can you please make sure you’re using version 1.38, as we’ve fixed the issue in that release?

Also, please try deleting all the IPs and check if that resolves the slowdown issue.

Let me know if you continue to experience any problems.

Best,
Dinesh