dnsbeauties

@crslz, thank you so much! the problem was solved, and did’t effect other pages. you are most helpful and your ideal is straight forward, simple, excellent!

Regards

Hi,

Thanks both of your kind reply.
I have done above steps from item 1 to 4 one by one try find out the conflict, also change theme to Twenty twenty/nineteen/seventeen/shorefront… unfortunately, the outcome was same.

What else can I try? paste woocommerce status here for your reference,

Thanks again.

### WordPress Environment ###

WordPress address (URL): https://dnsbeauties.com
Site address (URL): https://dnsbeauties.com
WC Version: 3.8.1
REST API Version: ? 1.0.2
Log Directory Writable: ?
WP Version: 5.3.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.2.26
PHP Post Max Size: 128 MB
PHP Time Limit: 600
PHP Max Input Vars: 1000
cURL Version: 7.62.0
OpenSSL/1.0.2k

SUHOSIN Installed: –
MySQL Version: 10.2.30-MariaDB-cll-lve
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.8.1
WC Database Prefix: wplk_
MaxMind GeoIP Database: ? The MaxMind GeoIP Database does not exist - Geolocation will not function. You can download and install it manually from https://dev.maxmind.com/geoip/geoip2/geolite2/ to the path: . Scroll down to "Downloads" and download the "MaxMind DB binary
gzipped" file next to "GeoLite2 Country". Please remember to uncompress GeoLite2-Country_xxxxxxxx.tar.gz and upload the GeoLite2-Country.mmdb file only.

Total Database Size: 6.93MB
Database Data Size: 5.57MB
Database Index Size: 1.36MB
wplk_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wplk_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wplk_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wplk_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wplk_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wplk_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wplk_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wplk_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wplk_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wplk_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wplk_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wplk_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wplk_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wplk_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wplk_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wplk_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wplk_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wplk_options: Data: 3.02MB + Index: 0.06MB + Engine InnoDB
wplk_pmpro_membership_levelmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wplk_postmeta: Data: 1.47MB + Index: 0.23MB + Engine InnoDB
wplk_posts: Data: 0.31MB + Index: 0.06MB + Engine InnoDB
wplk_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wplk_rank_math_internal_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wplk_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wplk_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wplk_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wplk_rank_math_sc_analytics: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wplk_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wplk_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wplk_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wplk_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wplk_tinvwl_analytics: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wplk_tinvwl_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wplk_tinvwl_lists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wplk_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wplk_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wplk_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wplk_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wplk_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wplk_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (18) ###

Contact Form 7: by Takayuki Miyoshi – 5.1.6
Custom Sidebars: by WPMU DEV – 3.2.3
Elementor Addons & Templates - Sizzify Lite: by ThemeIsle – 1.3.2
Elementor: by Elementor.com – 2.8.3
Essential Addons for Elementor: by WPDeveloper – 3.7.1
JWT Authentication for WP-API: by Enrique Chavez – 1.2.6
Ocean Custom Sidebar: by OceanWP – 1.0.5
Ocean Extra: by OceanWP – 1.5.20
Ocean Product Sharing: by OceanWP – 1.0.8 – Not tested with the active version of WooCommerce
Ocean Social Sharing: by OceanWP – 1.0.15
Ocean Stick Anything: by OceanWP – 1.0.3
Premium Addons for Elementor: by Leap13 – 3.10.4
Rank Math SEO: by Rank Math – 1.0.37.1
TI WooCommerce Wishlist Plugin: by TemplateInvaders – 1.16.0
Variation Swatches for WooCommerce: by Emran Ahmed – 1.0.71
WooCommerce Stripe Gateway: by WooCommerce – 4.3.1
WooCommerce: by Automattic – 3.8.1
WP Staging: by WP-Staging – 2.6.7

### Inactive Plugins (5) ###

All-in-One WP Migration: by ServMask – 7.14
GTranslate: by Translate AI Multilingual Solutions – 2.8.50
LiveChat: by LiveChat – 4.1.1
Newsletter Subscription Form: by Weblizar – 1.2.8
Yoast SEO: by Team Yoast – 12.8

### Must Use Plugins (2) ###

Elementor Safe Mode: by Elementor.com – 1.0.0
WP Staging Optimizer: by René Hermenau – 1.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: ? Page not set
Cart: ? Page does not contain the shortcode.
Checkout: ? Page does not contain the shortcode.
My account: ? Page does not contain the shortcode.
Terms and conditions: #3 - /privacy-policy/

### Theme ###

Name: OceanWP
Version: 1.7.3 – 1.7.4 is available
Author URL: https://oceanwp.org/about-me/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: oceanwp/woocommerce/cart/mini-cart.php
oceanwp/woocommerce/content-single-product.php
oceanwp/woocommerce/loop/loop-start.php
oceanwp/woocommerce/single-product/title.php

### TI WooCommerce Wishlist Templates ###

Overrides: –

### Action Scheduler ###

Complete: 0
Oldest: –
Newest: –

Pending: 0
Oldest: –
Newest: –

Canceled: 0
Oldest: –
Newest: –

In-progress: 0
Oldest: –
Newest: –

Failed: 0
Oldest: –
Newest: –

Thank you.