ducanh

Hi @bkno, can you send an email to [email protected] with login info of your site so we can check the issue?

Thank @mcaskill for your suggestion, we have fixed it!

Hi @giaco91dena

Have you been ever tried to change something directly in Database or delete slim_seo_404 table before?

To fix this issue, please follow these steps:

1. Go to Slim SEO Settings page
2. Select Redirection tab
3. Click Settings
4. Turn OFF Enable 404 logs setting
5. Turn ON Delete 404 logs table setting
6. Save changes
7. Click Settings again
8. Turn ON Enable 404 logs setting
9. Save changes

We have made a sample video https://vimeo.com/786476614 so you can follow the steps easier

• This reply was modified 1 year, 10 months ago by ducanh.

The error comes from JetEngine itself, we have made a video about testing, you can see it here: https://vimeo.com/786462789

Slim SEO is not activated, only activate JetEngine and the page user-edit-profile is still not showing. After we deactivated JetEngine, it’s showing again.

Hi @jigu6

Currently Slim SEO does not have a feature that can redirect an URL to 404 page, it only logs and redirects 404 page to a specific page that user selected like Homepage. You can see that in Slim SEO Settings page > Redirection.

According to your #7:

I deactivate the Slim SEO plugin, doesn’t work too. The User Edit Profile page still displays a 404 error.

Slim SEO was inactive and the page for User still displayed 404 > Now we know that Slim SEO does not affect anything in your site, the error could be caused by other plugins.

To make sure that Slim SEO does not conflict with Crocoblock, can you try to activate it again and then create a page like your #10 to check if it’s working?

I created another page with random name and slug, for example “1231sdsgsf”, and I set this page as user directory in JetEngine Profile Builder settings.

Hi @listeraro , currently Slim SEO has a feature for auto redirect author (user) page to homepage, because you have set 404 page as homepage so it will redirect your author page to 404 page. To turn off this feature, please update the plugin then go to Slim SEO setting page > Redirection tab > Turn off Auto redirection setting > Click Save changes button.

Regards!