DoatKolom

In our side, we didn’t find the problem.

I think your theme or some plugin is conflicting with x-currency.

To reproduce the problem on your side.

1. Enable WordPress debug mode. https://www.ads-software.com/documentation/article/debugging-in-wordpress/
2. Disable the caching plugin if it exists.
3. Check the WordPress debug file and browser console (Maybe you will get some error).
4. Check by changing theme.
5. Check by disabling other plugins one by one.

Hope you find where the problem is occurring. After reproduce the issue we will try to fix the problem.

Hi @chengjianping

On your site, we see the x-currency plugin is deactivated. Firstly, please activate the plugin, then create a switcher. We have 2 types of switches: stick and shortcode.

If you create a shortcode switcher, you must use the shortcode inside your pages.

Thanks.

Currently, We don’t have any plan to make the PRO version paid.

But, In future if we make it paid. Old pro users can use it. But for the new feature old pro users will have a 60+% discount.

No, you can’t convert the shortcode switcher to the sticky switcher, you need to create a new sticky switcher.

The shortcode rocket script loader issue is fixed. We have released a new version of x-currency. please update the x-currency plugin.

Please see this screenshot https://i.ibb.co/HpXX76G/image.png

Unit fixing rocket loader issue you can use sticky switcher. The sticky switcher is working with the rocket loader.

Please clear your Cloudflare cache and then turn on the rocket loader. we will debug the issue.

• This reply was modified 11 months, 1 week ago by DoatKolom.
• This reply was modified 11 months, 1 week ago by DoatKolom.

We found the iOS issue and already fixed it. Thanks for disabling the cache.

Please re-download x-currency. and check it and let me know.

Note: Keep the cache disabled until the issue is fixed on your side.

Please disable your Cloudflare cache and Cloudflare rocket script loader for testing.

I see you are using a shortcode. but it’s not visible.

On our side, we didn’t find the problem.

I think your theme or some plugin is conflicting with x-currency.

To reproduce the problem on your side.

• Make sure the ShortCode switcher template status is active.
• Enable WordPress debug mode. https://www.ads-software.com/documentation/article/debugging-in-wordpress/
• Disable the caching plugin and server-side cache (if it exists).
• Check the WordPress debug file and browser console (Maybe you will get some error).
• Check by changing the theme.
• Check by disabling other plugins one by one.

Hope you find where the problem is occurring. After reproducing the issue we will try to fix the problem

• This reply was modified 11 months, 1 week ago by DoatKolom.
• This reply was modified 11 months, 1 week ago by Steven Stern (sterndata).

HI @greregori
Sorry for the inconvenience. We are taking this as a high-priority task. We will try to make x-currency compatible with woocommerce analytics as soon as possible.

Hi @pmeadows

Sorry for the inconvenience, We are visiting your site. We see you are not using any switcher template. we are exploring using a desktop. Can you use a switcher template?

Hello Ivailo Ivanov, Is your problem fixed? We are waiting for your video.

Hello Yasmeenk, X-Currency currently don’t have this feature. We are taking it as as feature request. In future will be try to add this feature.

We have dedicated site to take feature request. If you have more idea, feel free to share your feature requests at https://app.loopedin.io/x-currency#/ideas

Hello Ivailo Ivanov,

We apologize for the trouble you are experiencing. On our side we don’t see any issue. Can you share some screenshots and your website url, we need to see what the problem is on your site.

If possible you can share a screen recording video with voice. This will help to solve the problem quickly.