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  • We are so glad that you took a chance on us and liked our service!

    Thread Starter Autocontent

    (@doc1234)

    Hi Pierre,
    Thank you so very much for your kindness in getting back to me so promptly and for having spent so much time on my issue.
    The reason why I suspect that the Sessions plug in is the cause for my inability to view my website is because the Sessions plug in is the only thing that I did before this inability for my website to be seen online happened.
    I will look into the things that you have mentioned (the Theme, Other plug ins, server etc).
    Thank you again for your willingness to help.
    Yours,
    Osvaldo Wesly

    Thread Starter Autocontent

    (@doc1234)

    Hi Pierre,
    Thank you so much for getting back to me so promptly.
    I agree completely with you. I also do not understand why, when I restored my wordpress site from a backup that did not have the Sessions plug in installed, I STILL kept getting the error message that says “There has been a critical error on this website.”
    It is as if there are some residual files left by SESSIONS on my website which continue to make my website not visible, even though I have deleted SESSIONS.
    As I mentioned, for some reason I still AM able to log into my WP-Admin back end for my FAMFF.COM website. I just cannot pull up my LIVE website FAMFF.COM.
    There must be residual SESSIONS files on my FAMFF.COM site (or files that were removed) which are making my live website not be able to be seen.
    I am so very thankful that you are taking this time on a Saturday to help me.
    My email address is [email protected].
    I would be more than happy to compensate you for your time if you would be so kind as to do a screen share with me via Google Meet or Zoom so perhaps you can help me to fix my web site.
    Appreciatively,
    Doc

    Thread Starter Autocontent

    (@doc1234)

    Hi Pierre,
    Thank you so very much for having answered me so promptly.
    I performed a backup BEFORE installing Sessions and that is the backup that I used to restore my wordpress site and I am still getting the “There has been a critical error on this website” error message and I cannot get my website to come up.
    Incidentally it DOES allow me to access the wp-admin for my site. I just can’t access my site itself.
    Yes. I believe that Sessions was integrating DB and files.
    Thank you so much for helping me. I am really worried since my FAMFF.COM website has been offline from the Internet ever since this error happened.
    Thankfully,
    Doc

Viewing 4 replies - 1 through 4 (of 4 total)