dochoch

Sorry I didn’t mention that. Yes, I did tick it on and off multiple times on both users, logged out, cleared the cache, logged back in and nothing. Logged out and back in as the other user and still nothing.
I had already reinstalled from the admin dashboard several times before posting here.
I did deactivate the plugins via ftp as described. By doing that, I got the default visual editor back in a very basic form, but not the html tab. TinyMCE plugins do not seem to work however. This is all on the twenty eleven theme.

Do you think that another install via ftp would make any difference?

Sadly, the problem is that the visual editor doesn’t show up for anyone, so I can’t compare various users. Don’t know if a clean install would fix the problem or not. That basically means erasing the site and starting over. Not a pleasant thought.

I did as suggested. Unfortunately, it didn’t work. ??
The visual editor and html tab are still missing.
So what do I need to do in phpmyadmin?