docmolly

I am having the same problem and it has persisted until the current date. I noticed the same thing is happening in MailChimp. Thanks for any help you can provide.

I just sent the email with the file. Thank you for your help!

Hello, I am sorry for the delay. My website is my side gig and I have been working a lot at my “day job” recently. I am going to work on this and will send the exported files from Thrive to you later today. Thank you.

• This reply was modified 1 year, 9 months ago by docmolly.

First, I apologize for posting in the wrong forum. I noticed the “Read this before posting” post after I had submitted the post. That’s when I reached out to premium support.

Thank you. Problem is resolved. I appreciate it.

• This reply was modified 1 year, 9 months ago by docmolly.

Hello, I just did as you said and found it was the Vimeo integration that was causing the problem. I use Vimeo vidoes in my courses, but it effects all lessons in my courses, not just the ones with Videos.

Thanks for your help.

I’m sorry I don’t have time to work on this now, but I did go to settings and change it to safe mode and so far I see no interference with a Thrive courses. It must be one of the integrations.

I’m working long shifts at my hospital job. I will be able to look at this again on Thursday or Friday if I have time. I will just leave it on safe mode until then.

• This reply was modified 1 year, 9 months ago by docmolly.

Thrive I was not. Complianz may have been, as I had automatic updates enabled on that one. It’s at the latest version now.

Forget it. I found this. They have an email address for this exact problem.

[email protected]