It seems that the plugin is not finding the document the reason may be twofold:
- The document has not been uploaded
- The path to the document is wrong
Please, first check if you can find the uploaded document within the uploaded media and check which is the path.
If the file exists the plugin (plugin.php within the docxpresso folder) tries to find the document using the file attribute of the shortcode together with the following PHP code:
$file = strip_tags($attrs[‘file’]);
$path = parse_url($file, PHP_URL_PATH);
$fullPath = $_SERVER[‘DOCUMENT_ROOT’] . $path;
include a”var_dump($fullPath); exit;” line after it and see if the path corresponds with the one of the document.
Best regards,
Eduardo