dol4ar

I have the log and this seems to be the error message:

Response Body: {“name”:”UNPROCESSABLE_ENTITY”,”details”:[{“issue”:”PAYER_ACTION_REQUIRED”,”description”:”Payer needs to perform the following action before proceeding with payment.”}],”message”:”The requested action could not be performed, semantically incorrect, or failed business validation.

WARNING Failed to capture order. PayPal API response: [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation.

Considering that some payments go through, others don’t I guess it is not caused by failed business validation.

What does “unprocessable entity” mean, actually?

In the order notes the following message appears:

Payer action required, possibly overcharge. Payer needs to perform the following action before proceeding with payment.

Before I removed the tax calculation, I notice another message in the order notes “Item amount mismatch. Items ditched.” which I don’t get now.

Thank you. I enabled the logs now, and we will let you know when we have more information.

Just to let you know, removing tax calculations didn’t help. There are payments that fail with mismatch. There is no mismatch at all, and not all payments fail, although they have the same total amount.

Is there a log or something in the database about the failed transaction so I can see where this mismatch comes from? I don’t understand, because there is no mismatch at all.

• This reply was modified 4 months, 3 weeks ago by dol4ar.

Switching to 2.9.0 didn’t help, unfortunately. It may be a conflict with something else that was updated lately but there is no way for me to know that.

The interesting part is that some payments for a certain amount go though sometimes and other times don’t because of subtotal mismatch (as written in order status info). Even though this amount doesn’t require a line for subtotal mismatch in Paypal.

Now I removed the tax percentages which will make calculations easier, and it will probably avoid the problem. We’ll see.

• This reply was modified 5 months, 1 week ago by dol4ar.
• This reply was modified 5 months, 1 week ago by dol4ar.

Thank you. I will try downgrading to see how it goes.

Can you just tell me the right way to do it? Do I delete the plugin first and then install from the .zip file?

Or I can install 2.9.0 without deleting 2.9.2 so I can keep my settings?