dominikl65

Hi,

Thank you for reaching out to us. Could you kindly describe your problem in English? Our policy is to provide support in this language, ensuring we can assist you effectively.

Thank you for your understanding.

Hi,

I haven’t heard from you in a while, so I’m marking this thread as resolved. Please don’t hesitate to open a new one if you encounter other issues while using our plugin.

Have a fantastic day,

Hi,

I haven’t heard from you in a while, so I’m marking this thread as resolved. Please don’t hesitate to open a new one if you encounter other issues while using our plugin.

Have a fantastic day,

Hi,

Could you try reaching out to us using the contact form and selecting “Presale Question” as the inquiry type? I’d like to ensure that this communication method works correctly.

Please let me know if you were able to submit your message this way: contact form.

Thank you, and I look forward to your response!

Dzi?kujemy serdecznie za tak pozytywn? opini?! ?? Cieszymy si?, ?e jeste? zadowolony/a ze wspó?pracy i ?e nasze wsparcie spe?nia Twoje oczekiwania. Zawsze staramy si? reagowa? na sugestie i zapewnia? jak najlepsz? obs?ug?.

Je?li b?dziesz potrzebowa? jakiejkolwiek pomocy, jeste?my do Twojej dyspozycji! ??

Hi,

I haven’t heard from you in a while, so I’m marking this thread as resolved. Please don’t hesitate to open a new one if you encounter other issues while using our plugin.

Have a fantastic day,

Hi,

Please send us a WooCommerce system status.?Read more information on where to get the system?status.

Hello,

Thank you for reaching out!

Our plugins always support the latest WooCommerce version, and ShopMagic is fully compatible with WooCommerce 9.7.1. We continuously test and update our plugins to ensure smooth operation with new WooCommerce releases.

Additionally, a new update for ShopMagic will be released in a few days, which will explicitly include this compatibility confirmation in the plugin information.

Hi,

You can send us an application on the official support channel.

Please contact us here: https://www.wpdesk.net/contact/

Hi,

May I ask you to send screenshots of the plugin settings?

In addition, I would ask you to attach the status of the WooCommerce system. Read more information on where to get the system status.

Also, please take a look at WooCommerce → Status → Logs — have there been any errors related to the reported plugin here? If so, please attach screenshots of the logs.

Thank you so much for your fantastic review and the 5 stars! ? We’re thrilled to hear that the plugin is working exactly as you expected and making your checkout process smoother. If you ever need any assistance, feel free to reach out. Happy selling! ????

Thank you for your kind words! ?? We’re so glad to hear that the free version is working well for you so far. If you have any questions or need help with anything, don’t hesitate to reach out. Happy testing! ??

Hi,

Unfortunately this forum is dedicated to free version only.

For?any?questions?regarding?the?PRO?version,?please?contact?us?here:?https://www.wpdesk.net/contact/

Thank you so much for your kind words and for taking the time to share your experience! ?? We’re thrilled to hear that our plugin provided the variable subscription solution you were looking for and that the setup was smooth. Your recommendation means a lot to us! ?? If you ever need any assistance or have suggestions for future improvements, feel free to reach out. Happy selling! ??

Hi,

This problem may be related to other plugin used in your shop. Please try to isolate an issue, by disable plugins which are not our or WooCommerce. Then please enable plugins one by one, deleting cache, and check if the problem still exist.

If yes, please test the plugin again, but now using Storefront – official WooCommerce theme. It will help us identify a possible conflict with your theme.

Please, let me know about the result.