dominikl65
Forum Replies Created
-
Hi @draftkits
I’ve checked what it looks like in terms of CSS styles on your site and there’s a line like this thrown in at https://monosnap.com/file/RzfnLxESzwLrGRViI6C9l2E29ncgo1.
Apply this CSS code and the code will disappear:
.single-product .cart script{
display:hide!important;
}
You can add the CSS code to the Appearance →Customize →Additional CSS tab.
It would be worth testing/modifying this style, so it doesn’t interfere with other information on the page.The plugin does not remove anything. The plugin disables the field.
If the field is deactivated, the customer will not complete it, because there is no way to do so. If the site admin turns it back on, the field will be empty because the customer has not completed it.
The plugin does this on purpose, but does not delete anything.Hi @draftkits
This appears to be a plugin/motif conflict. May I ask you to run tests while disabling the plugins one by one and see if the code continues to display?
If none of the plugins are causing the problem, then please investigate the problem on the storefront theme.
In addition, I would like to inform you that, with the help of the HealthCheck plugin, it is possible to carry out such tests without affecting the shop.Hi @dimitris212
I am sorry, but I have to redirect this thread to our PRO support. This forum is for the free version, and we are not allowed to discuss topics related to the PRO version.
Please write to us using this form (use the?Pre-sale?option).
Get SupportHi @dimitris212
May I ask you to describe in detail the functionalities you want the plugin to have? Are you talking about conditional logic and a dynamically changing price?
You probably need conditional logic for the fields, because once they are needed and once they are not – depending on the order. May I ask you to confirm if you would like to implement such a solution?
This is because the plugins do not have an official integration with each other. Our plugin is an add-on to WooCommerce, and we cannot guarantee that it will be compatible with other plugins.
I have already made a request to the team to add such functionality, which is to integrate the two plugins.
Deactivating a field does not delete its value – it is stored in the database. If you enable the field again, this value will be shown again.
I would also ask you to contact us in English, as this is the language in which we provide support.
The data in the “Order” section is not cached because it changes with each purchase. It is not the same type of data as, for example, in the “Billing” section, where the customer provides the same information each time. In the “Order” section, for example, there is additional information for the courier, etc.
Below I send a list of which sections are cached and which are not:
All fields in the “Billing” and “Shipping” sections are cached, which means that when placing the next order, they will be completed or marked in accordance with the previous order.Cached sections:
Before Customer Details
Before Billing Heading
Before Billing Form
Billing
After Billing Form
Before Shipping Heading
Before Shipping Form
Shipping
After Shipping Form
After Customer DetailsNon-cached sections:
Before Order Notes
Order
After Order Notes
Before Payment
Before Submit
After Submit
After Payment
After Order ReviewI would also ask you to contact us in English, as this is the language in which we provide support.